Can’t login to Facebook because Authenticator app didn’t backup and save credentials

Anonymous
2020-12-10T21:22:31+00:00

I got a new phone and cant login to Facebook now. The authenticator app didnt backup and save my Facebook credentials and now I cant get the 2 factor authentication code required. How can I recover this info?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

118 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2022-12-02T19:39:26+00:00

    Angie, did you ever get back into your Acct? I’m having the exact same issue as Nancy and yourself.

    I have same problem

    Was this answer helpful?

    0 comments
  2. Anonymous
    2022-12-04T18:10:26+00:00

    Can you tell me who you contacted as I am in the same situation and I need to be able to access on desktop for work!

    Was this answer helpful?

    0 comments
  3. Anonymous
    2022-12-06T08:33:45+00:00

    I am exactly having the same issue. Any one got a solution?

    Was this answer helpful?

    0 comments
  4. Anonymous
    2022-12-06T08:37:37+00:00

    How did you do that Peter ?

    Was this answer helpful?

    0 comments
  5. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more