Can’t login to Facebook because Authenticator app didn’t backup and save credentials

Anonymous
2020-12-10T21:22:31+00:00

I got a new phone and cant login to Facebook now. The authenticator app didnt backup and save my Facebook credentials and now I cant get the 2 factor authentication code required. How can I recover this info?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

118 answers

Sort by: Oldest
  1. Anonymous
    2022-11-08T20:55:44+00:00

    Can you share the link and any information as to this process? Nothing in the Facebook "Help" provides anything that actually works. Thanks,

    I have been working to recover a clients Facebook account for over a month now and can't get any ID's sent to Facebook as their service looks be be overwhelmed or just not responding.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2022-11-10T07:46:55+00:00

    Yes, I can share but I don't know where to share is it to you, or somewhere I don't know if you let me know then I can forward you the account details. Thank you

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2022-11-10T07:52:45+00:00

    Hi Mike, Mike do you have any access to Facebook account recovery, please if you can let me know.Thank Mike

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2022-11-11T00:16:34+00:00

    Could you send it to my email ******@hotmail.co.uk or my temporary Facebook account Catherine Casey from February 2021

    Please thanks

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2022-11-22T15:38:10+00:00

    Thanks, I have made no progress recovering my account.

    Was this answer helpful?

    0 comments No comments