Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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I got a new phone and cant login to Facebook now. The authenticator app didnt backup and save my Facebook credentials and now I cant get the 2 factor authentication code required. How can I recover this info?
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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I can’t see it sorry
read back in the comments. I shared it before.
Which email address did you use? It’s hidden.. maybe put space in between
Today I was actually able to confirm my identity and I can now access my account again. I do not know what worked, I can only say that I made videos that I emailed repeatedly to security at Facebookmail dot com I also reported a problem repeatedly (including the videos) using a temporary profile and I tried every day to access my account. Today it just worked! Keep trying and good luck!
I was able to restore settings in authenticator and get facebook code