Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
It's not just Microsoft. I'm having the same issue with Google Authenticator
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I got a new phone and cant login to Facebook now. The authenticator app didnt backup and save my Facebook credentials and now I cant get the 2 factor authentication code required. How can I recover this info?
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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It's not just Microsoft. I'm having the same issue with Google Authenticator
Did you get onto who they contacted? As I am having the same issue
My Facebook account has not accepted authenticator code to login I do restore my device but before I was able to log in with authenticator when I logged out.
i cant log into my facebook account as I need a generator code
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