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I got a new phone and cant login to Facebook now. The authenticator app didnt backup and save my Facebook credentials and now I cant get the 2 factor authentication code required. How can I recover this info?
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The exact same thing has happened me I have lost everything from my original Facebook all my children's photographs from 2009 any help would be very much appreciated regards Catherine
Good day Catherine,
So can you help me with this kind of problem I'v right now, really, I need help.
As mine Was in my maiden name and my I'd all in my married name I sent I'd and marriage certificate and still denied access
The exact same thing has happened me I have lost everything from my original Facebook all my children's photographs from 2009 any help would be very much appreciated regards Catherine
I just skimmed through the replies here and just an FYI...
Make sure to backup any accounts you have added to either Microsoft's Authenticator, Google Authenticator or any other Authenticator App you are using to store these accounts.
I wiped my phone a few years ago and lost access to my Facebook and 4 to 5 other accounts that I had setup using authentication this way.
The backups within the app where glitchy and didn't save properly.
That or make sure you get emergency backup codes that some companies give you, Facebook gives you 10 codes incase you get locked out of the authentication app.
I have been working to recover a clients Facebook account for over a month now and can't get any ID's sent to Facebook as their service looks be be overwhelmed or just not responding.
This technology works but Facebook is the worst as you can't contact them easy.
If anyone has a direct contact for Facebook please advise... so far this process has sucked and nothing working. :(
This method will no longer work since FB will not allow you to put in a new email to receive a recovery code.