Can’t login to Facebook because Authenticator app didn’t backup and save credentials

Anonymous
2020-12-10T21:22:31+00:00

I got a new phone and cant login to Facebook now. The authenticator app didnt backup and save my Facebook credentials and now I cant get the 2 factor authentication code required. How can I recover this info?

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  1. Anonymous
    2021-07-23T11:45:33+00:00

    Nope, still trying. Created a new account in the interim unfortunately

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  2. Anonymous
    2021-07-23T03:19:26+00:00

    Angie, did you ever get back into your Acct? I’m having the exact same issue as Nancy and yourself.

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  3. Anonymous
    2021-06-28T09:15:19+00:00

    Who  did  you contact  and  how? I'm  having  the  same  issue.

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    7 people found this answer helpful.
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  4. Anonymous
    2021-06-20T02:26:05+00:00

    yep, hacks turn on the authenticator so you can't just reset the password.  Above all, FB leaves their email in the account.  NICE!  FB is just a bunch of fools!

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    10+ people found this answer helpful.
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  5. Anonymous
    2021-06-03T13:55:19+00:00

    Who did you contact because I am having to he same issues and multiple failed attempts

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    20+ people found this answer helpful.
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