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I got a new phone and cant login to Facebook now. The authenticator app didnt backup and save my Facebook credentials and now I cant get the 2 factor authentication code required. How can I recover this info?
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I'm down for that. Since August I can't do my job and in February my contract will not be extended because I can't do my job!!!
Why can't we have a class action Law suit on both facebook and Microsoft of providing a solution that results in loss of access to their social media account?
When you upgrade your iphone, if you don't backup the authenticator to icloud you will not be able to recover it and you will lose access to social media accounts that you have stupidly assigned authenticator as an authentication mechanism.
Facebook ID verification is almost impossible don't know what AI they are working and what they will do with Metaverse.
Kim, I have tried all the suggestions and I am still being prompted to provide an authentication code I can not get. Do you have any other suggestions? -Marie
Its simple i faced same issue, lost authenticator, but then i was able to log in from my laptop which was used previously for accessing my account.
I completed it all from a desktop - that does seem odd!