Access crashes since latest (June) Office 365 update 16.0.12827.20268

Anonymous
2020-06-08T08:51:19+00:00

Since the latest Office 365 Update (June update) a returning error emerges when opening (larger) forms in MSACCESS.

Using the Access runtime (2013 tested on) instead of the full Office365 Access seems to solve this problem for now.

Here is a summary of the error, below I added a screenshot of the event viewer error log (it is in dutch though):

Faulting application name: MSACCESS>EXE, version: 16.0.12827.20268

Faulting module name: ntdll.dll, version: 10.0.18362.815

Exception code: 0xc0000374

Fault offset: 0x000dfa1d

Faulting process id: 0x1f30

Microsoft 365 and Office | Access | For home | Windows

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Anonymous
2020-06-09T03:27:13+00:00

Thank you for your feedback. Very soon, we will ship a new data type, known as Date & Time Extended, which enhances syntax compatibility with SQL while increasing accuracy & level of detail in date & time records.

While the feature is not yet enabled in Current Channel builds, most of the code for the feature is in the product in an inactive state. Nonetheless, we are aware of a problem that currently exists with this new code. As of today, if you are on version 2005, build 12827.20010 or greater, and you manipulate Decimal fields (Access DataType=Number/FieldSize=Decimal, or SQL DataType=Decimal) using DAO (Data Access Objects), you might have identified your app crashing. If you hover a variable with the type in VBA code, you may see that the field is not being displayed properly; either reading as ‘?????’ or giving a Type Mismatch error, or Access may crash.

We are very sorry for the inconvenience this causes in your Access app. The Access team is working on resolving this issue as soon as possible, and we will report back to you once this error has been fixed. In the interim, we’d recommend for you to roll back to a previous version (https://support.microsoft.com/en-us/help/2770432/how-to-revert-to-an-earlier-version-of-office-2013-or-office-2016-clic), or switch to a slower channel (e.g Monthly Enterprise Channel, or SemiAnnual Channel), until the issue is fixed in Current Channel.  The issue only impacts Decimal types so if avoiding DAO code that manipulates Decimal types is possible, we’d advise this as a short term solution.

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  1. Anonymous
    2020-06-18T18:04:32+00:00

    With every patch Tuesday, we see some issues fixed, but also, the introduction of new bugs throughout the entire office ecosystem.  I formally know if reports of major issues with Outlook, Excel and Access.  This is nothing new and has been happening for a good 5 years now.

    Same is true of Windows Updates.

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  2. Anonymous
    2020-06-18T17:52:14+00:00

    Nicolas: There is something to what you are saying. I am starting to come across similar and multiple new issues that go beyond Access alone. I need to study it more though. I am going through a chain of discovery and research that all started with the issue we are discussing and this particular issue that Microsoft seems to have addressed on 6/16/2020: https://docs.microsoft.com/en-us/office/troubleshoot/excel/excel-opens-blank . The timing is no coincidence, so I expect we are going to see more problems with not only Access, but across the Office suite, into Windows 10, and beyond. I hope I am wrong...

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  3. Anonymous
    2020-06-17T19:18:20+00:00

    Nicolas: I have not noticed anything like what you are experiencing, but then again, I have not really been looking for that type of issue. There have been not reports of this type of issue from our users, but I will ask around regardless and see if they are experiencing any of these types of issues. If they are having these types of issues, I will let you know.

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  4. Anonymous
    2020-06-16T12:49:12+00:00

    My application is hosted on a Linux samba fileserver, and I did not notice any slowdown or I/O network problem. I have a lot of exchanges between the server and the clients. I have all the updates (except office in version 2004 now) with Windows 10 - 2004.

    Maybe the impact is higher on slow networks or slow computers (my computers have 12 or 16 GB RAM, SSD, and the server has four 15k HDD in RAID 5 mode), full gigabit and a slow load on the network.

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