Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
I have purchased a laptop for my daughter which came with office 365 personal free for 1 year. She doesn't need this as gets its free at school. She has setup her own Microsoft account on it and i have also logged into it with my Microsoft account and then installed office which i thought would activate the year and add it to my existing subscription. At no point have we ever had the message to ‘activate office’. Her account just shows her school office and mine shows my office subscription with no date extension. How do i do this please its driving me bonkers!
Running those two version of Office is bound to end in disaster. I am surprised that both version of Office are working. To answer you mail question on the assumption that you have a working subscription of Office 365 Home on your computer, to extend the subscription you can purchase a subsection from a store. You can enter the 25 character Product Key to extend your subsection here: http://www.office.com/setup (It must be showing the email address for your Microsoft Account, that is, the same email address that you used to setup your Office 365.
PS: You cannot use a free trial version of Office 365 to extend an existing subscription and you cannot have two subsections on the same computer.