Trying to merge email from Word to Outlook on Mac not working

Anonymous
2020-07-16T17:33:12+00:00

I have used the Merge to Email feature in Word to merge emails to Outlook hundreds of time.  It isn't currently working.  I use a Mac.

I've restarted my computer.

I've deleted Microsoft Office apps and reinstalled

I've created a new document with no formatting

I've changed fonts (to Calibir Light, to Times New Roman)

Have tried with two different email accounts and two different computers within my organizatoin

and still nothing....

It will either send one email to the first name in my Excel listing of emails or nothing at all.  Always get the same error message.

Please help.  And thanks.

Microsoft 365 and Office | Word | For home | Windows

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Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
2020-08-06T06:55:09+00:00

The issue has been fixed in the 16.40 update that will be released on patch Tuesday next week.

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  1. Anonymous
    2020-07-17T21:38:02+00:00

    I tried the workaround and it doesn't work. I get the same message. It sends only the first email in the spreadsheet. It's pretty much the only reason I keep using Word in my Mac.

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  2. Anonymous
    2020-08-12T12:55:24+00:00

    It worked!  Many thanks.

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  3. Anonymous
    2020-07-23T09:47:58+00:00

    Our engati team recently faced an issue where we couldn't share a doc or to give the access to an individual without providing link. Is there any solution for this?

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  4. Anonymous
    2020-07-22T08:59:05+00:00

    I  get  the error message during opening excel l program

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