High CPU Usage on macOS Catalina.... This is very annoying!

Anonymous
2020-03-31T01:33:17+00:00

Hey guys,

I've been feeling very frustrated about OneDrive:

Ever since I've switched to Catalina on my MBP 15", OneDrive keeps spinning up a bunch of processes called "OneDrive Finder Integration", about 5-6 of them and then Finder goes over 130% along with another system-level process. Needless to say, this kicks up the fans to the full speed and, if running on battery, chews up through so much of the battery. The only other way around this is to pause the app which defeats the whole point of having a "cloud" backup. I've looked around, run a bunch of scripts suggested, uninstalled, reset and then reinstalled the app with no success. Can someone help me with this?

BTW, why can't I check my Preferences (where the version number is accessible) when OneDrive is paused?!!! this is just poor planning as far as I'm concerned!

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2020-05-17T17:22:04+00:00

    Finder, distnoted and OneDrive blow up my high-end MacBook Pro.  I've had to resort to quitting OneDrive when I'm on battery, when I have my laptop on my lap, when I don't the fans blaring at full speed.

    On top of the Finder extensions issue OneDrive is constantly "Processing changes" as seen by the snapshot below... "Processing xxx changes". This happens all the time.

    I will try and open up another case with Microsoft and see if i can make any progress.

    Edit: I am on OneDrive 20.064.0329.0008 (Standalone). Which funny enough has a copyright date of 2018. (Though I know it has been updated recently.)

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  2. Anonymous
    2020-05-17T14:35:54+00:00

    Thanks JainB, I will give it a try as a last resort, Microsoft support isn't helping anyway...

    Next move is out of OneDrive to either Dropbox or (most likely) iCloud.

    Thanks!

    Hi all,

    I can support all your experiences here. I have two OneDrives accounts (Work and Personal) both running milage.

    And would like to add that disabling the OneDrive Finder extensions has eliminated the High CPU usage in my case. The drawback is that you can no longer see the sync status next to each file. Here is a screenshot to confirm what I did to resolve it: 

    I did not need to make any other changes for this work, the CPU calmed down after 10min of making this change. And the files do update when a change is done as usual. Another screenshot to illustrate:

    Regarding Mark's and 5ilverOrange's conversion, the half-a-dozen OneDrive instances in the Activity Monitor have disappeared, but disnoted spikes momentarily on new file uploads.

    With the trailing spaces in filename, I had literally renamed all offending document when first moving to the service, which was a manual time sink.

    I hope this helps.


    OneDrive Version: 20.052.0311.0011

    Spec: 

    macOS Catalina Version: 10.15.4

    MacBook Pro (Retina, 15-inch, Mid 2014)

    2.2 GHz Quad-Core Intel Core i7

    16GB  DDR3

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  3. Anonymous
    2020-05-17T09:48:24+00:00

    Hi all,

    I can support all your experiences here. I have two OneDrives accounts (Work and Personal) both running milage.

    And would like to add that disabling the OneDrive Finder extensions has eliminated the High CPU usage in my case. The drawback is that you can no longer see the sync status next to each file. Here is a screenshot to confirm what I did to resolve it: 

    I did not need to make any other changes for this work, the CPU calmed down after 10min of making this change. And the files do update when a change is done as usual. Another screenshot to illustrate:

    Regarding Mark's and 5ilverOrange's conversion, the half-a-dozen OneDrive instances in the Activity Monitor have disappeared, but disnoted spikes momentarily on new file uploads.

    With the trailing spaces in filename, I had literally renamed all offending document when first moving to the service, which was a manual time sink.

    I hope this helps.


    OneDrive Version: 20.052.0311.0011

    Spec: 

    macOS Catalina Version: 10.15.4

    MacBook Pro (Retina, 15-inch, Mid 2014)

    2.2 GHz Quad-Core Intel Core i7

    16GB  DDR3

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  4. Anonymous
    2020-05-13T13:53:24+00:00

    Similar issues here. Just moved 25 staff over from Dropbox Business to OneDrive/SharePoint. We are all on Macs. Same problem with a Word document name ending with a space not syncing. Staff complaining of syncing problems, sync status icons not displaying half the time. Lot of calls from staff every day requesting help. If not sorted/settled in coming days, will need to review with option to abort and revert to using Dropbox. Cant run a business with all these cloud issues ongoing. Will cost us AU$8,000 more, but productivity needs to be prioritised. Sounds like Microsoft are not looking after Mac users. Same old story of Entourage days

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  5. Anonymous
    2020-04-30T02:14:11+00:00

    I have a similar problem and this thread helped me find the culprit and at least partially solve it.  

    In my case the "Finder Extensions" were available on another sync product called SyncedToolAgent.

    If I turn on OneDrive Finder Extensions and SyncedToolAgent Finder Extensions things calmed down.

    The problem is I need the Finder Extensions.

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