High CPU Usage on macOS Catalina.... This is very annoying!

Anonymous
2020-03-31T01:33:17+00:00

Hey guys,

I've been feeling very frustrated about OneDrive:

Ever since I've switched to Catalina on my MBP 15", OneDrive keeps spinning up a bunch of processes called "OneDrive Finder Integration", about 5-6 of them and then Finder goes over 130% along with another system-level process. Needless to say, this kicks up the fans to the full speed and, if running on battery, chews up through so much of the battery. The only other way around this is to pause the app which defeats the whole point of having a "cloud" backup. I've looked around, run a bunch of scripts suggested, uninstalled, reset and then reinstalled the app with no success. Can someone help me with this?

BTW, why can't I check my Preferences (where the version number is accessible) when OneDrive is paused?!!! this is just poor planning as far as I'm concerned!

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2021-03-21T20:54:57+00:00

    Hi Clarke,

    just adding to this.

    Is this problem meanwhile solved.

    I am having the same issues every day with a MacBook air 2019, using one drive .

    I am getting every day the disnoted failure.

    It is one year from your post I am replying to.

    What is the status / solution?

    Thx for your support

    Sascha

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  2. Anonymous
    2021-02-18T18:54:59+00:00

    I'm not sure if I want to jinx this, but I literally just disabled these extensions as you outlined in your post, and within seconds the fan on my computer slowed from jet-engine speed to mini tabletop fan. The CPU % which were spiking with OneDrive/Finder/Disnoted 100%+ almost immediately reduced to sub 20%. I'm impressed with the solve and equally nervous -

    Does anyone have links to articles that explain the function of "Finder Extensions" so I can understand the consequences of disabling?

    Thanks so much for all of the participation on this thread (I know I'm picking this up late!)

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  3. Anonymous
    2021-02-16T11:19:04+00:00

    Hi,

    I have concluded that, in my case, this behaviour is caused by some incompatibility with Kaspersky Internet Security, which is causing permanent 100% CPU usage for OneDrive.app.

    I sent traces to Kaspersky support some weeks ago and I'm awaiting for a conclusion on their investigation.

    As a temporary solution, the only workaround I found was to quit or kill Kaspersky Internet Security; OneDrive CPU% immediately goes to 0% after that and works consistently with low CPU usage.

    I tried to disable some KIS options and add OneDrive app and microsoft servers into the Trusted Zone, but that had no effect.

    Thus, problem is not solved so far. I observe similar behaviour with Skype for Business, with high CPU usage when running simultaneously with KIS.

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  4. Anonymous
    2021-02-16T10:27:27+00:00

    I have exactly the same issue. 

    Since I depend on OneDrive for Mac, I am urgently looking for a solution. Does anyone have an idea if MS is working on this bug? Any ideas for a workaround or alternate solutions (sync-clients)?

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  5. Anonymous
    2021-01-06T20:32:54+00:00

    I've also noticed that there is a different behaviour when comparing the execution of same version of OneDrive, for the same account, using Big Sur (CPU issue) and High Sierra (no CPU issue).

    I used dtrace to get the system calls performed by OneDrive and the infinite loop is only verified in Big Sur, with more than 3.000 calls per second to workq_kernreturn. The 100% CPU issue is result of this infinite loop:

    sudo dtruss -p <OneDrive PID> -o

    ...

         0 workq_kernreturn(0x100, 0x70000D1FCB80, 0x2)  = 0 -2

         0 workq_kernreturn(0x100, 0x70000D1FCB80, 0x2)  = 0 -2

         0 workq_kernreturn(0x100, 0x70000D1FCB80, 0x2)  = 0 -2

         0 workq_kernreturn(0x100, 0x70000D1FCB80, 0x2)  = 0 -2

         0 workq_kernreturn(0x100, 0x70000D1FCB80, 0x2)  = 0 -2

         0 workq_kernreturn(0x100, 0x70000D1FCB80, 0x2) = 0 -2

    ...

    /* workq_kernreturn commands */

    #define WQOPS_THREAD_RETURN        0x04 /* parks the thread back into the kernel */

    #define WQOPS_QUEUE_NEWSPISUPP     0x10 /* this is to check for newer SPI support */

    #define WQOPS_QUEUE_REQTHREADS     0x20 /* request number of threads of a prio */

    #define WQOPS_QUEUE_REQTHREADS2    0x30 /* request a number of threads in a given priority bucket */

    #define WQOPS_THREAD_KEVENT_RETURN 0x40 /* parks the thread after delivering the passed kevent array */

    #define WQOPS_SET_EVENT_MANAGER_PRIORITY 0x80 /* max() in the provided priority in the the priority of the event manager */

    #define WQOPS_THREAD_WORKLOOP_RETURN 0x100 /* parks the thread after delivering the passed kevent array */

    #define WQOPS_SHOULD_NARROW 0x200 /* checks whether we should narrow our concurrency */

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