One Drive Not Working

Anonymous
2020-07-01T12:50:59+00:00

today my one drive is shown an error kindly help how to fix this

Something's not right

The page you requested is temporarily unavailable. We apologize for the inconvenience, please check back in a few minutes.

here is https link

https://***-my.sharepoint.com/_layouts/15/Throttle.htm#1033

  [PII is masked by Gloria Li MSFT Support]****

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2020-07-29T07:42:30+00:00

Dear Customers,

Since we have been receiving great amount of issue report from those customers purchasing Microsoft 365 services from unauthorized channel, we would like to write a summary here so that all affected members can easily identify the problem and get the suggestions:

Problem background:

When Microsoft determines that you are using an unauthorized Microsoft 365 account, they will run fraud identification processes.

Users identified as fraudulent may:

  1. See a banner indicating that “Account deactivation. We’ve determined that this Office 365 account is unauthorized. This account will be closed on <Date UTC>, and you’ll lose access to your files and Office apps on this date”.
  2. have their content marked read-only and will not be able to create or edit content on their sites. Any synced content will also be marked read-only from the date of fraud identification.
  3. Users will lose access to any content (e.g., files, data or documents) stored in OneDrive, at the time specified in the notification you received. After the time specified, any content stored in the OneDrive associated with this account will be permanently deleted for data security reasons and your protection.

Suggestions:

Prior to the account deactivation, you have the option to do the following:

  1. Save your data: Prior to account deactivation date, move the content you don’t want permanently deleted to:
  2. A new or existing authorized OneDrive account
  3. Any other physical storage device you choose
  4. Another cloud storage provider

For impact users that accounts have been deactivated, we have limited resource to deliver more help. If you still have concern, we would like to suggest you:

  1. Contact your tenant admin to create a support ticket if they challenge the state of their fraudulent license.
  2. If you can't contact your tenant admin, contact Global Customer Service.

Reference:

Microsoft 365 account deactivation information

We sincerely recommend you purchasing Microsoft services from authorized channel to avoid security risk.

Regards,

Rena

[Last Modified on 8/23/2021 3:22 AM UTC]

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  1. Anonymous
    2020-07-03T09:44:59+00:00

    The same problem happened to me at July 1, 2020. I have some important files which are essential to me. I hope I can find them back....

    Please help me, thank you very much!

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  2. Anonymous
    2020-07-03T10:05:24+00:00

    Hi Jahanzaib Shaikh,

    Thanks for posting back and appreciate your time and effort to doing these tests and tell us the results. Now the issue still persists, you cannot open the link but can share and upload files, if my understanding about your scenario is correct, recently we’ve received multiple reports about the similar situation as yours. there is an issue was posted to Service Health Dashboard(SHD) as incident SP217789 starting at Wednesday, July 1, 2020, at 3:10 PM UTC, and users may have received frequent errors when browsing SharePoint Online sites or OneDrive for business content and they may have seen errors such as:

    “The page you requested was temporarily unavailable. We apologize for the inconvenience, please check back in a few minutes”

    “The specific list was invalid. The specified list might have been deleted or you might not have permission to view it”

    And this Service Health Dashboard has indicated that issue SP217789has been resolved as of: Wednesday, July 1, 2020, at 11:33 PM UTC.

    However, you still encountered this error message, given this situation, I do understand the inconvenience it has made and apologize for it. We are also willing to help you solve this problem, since you have tried possible suggestions and same problem still persists, this issue may be related to OneDrive Server, so this issue may need to be checked from backend, the best way to troubleshoot the issue is to report the issue to the related Team. Thus, we kindly suggest you contact the administrators in your organizations and open a support ticket in the Office 365 admin center via the steps in this article for further assistance.  As the side of Office 365 admin have access to report this issue to the related team, that’s why we’d to suggest you open a ticket directly. This is the best way and fast way to resolve this issue.

    @ dreamsfuture, please refer the above suggestions and create the ticket to get the dedicated help from the backend.

    Your understanding and cooperation will be highly appreciated.

    Best Regards,

    Gloria

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  3. Anonymous
    2020-07-03T11:10:40+00:00

    i mean to say that i have shared a link to multiple audience because i can uploaded multiples softwares for publicly use but now onward i have received still an error 

    “The page you requested was temporarily unavailable. We apologize for the inconvenience, please check back in a few minutes”

    “The specific list was invalid. The specified list might have been deleted or you might not have permission to view it”

    and i cant download any files or cant upload any files and not view any files 

    this is my student id which i have created my own so cant a part of organizations

    so tell me how to fix this issue

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  4. Anonymous
    2020-07-03T11:21:36+00:00

    Thanks for your help! But unfortunately, I am a school user, and I don't know who is in charge of the organization. if I know, I will contact him/her as soon as possible. So is there any other way for me to find the administrator or to help me find my important files?

    Technically the administrators at any organization can be found. but it seems impossible because of a lot of factors.

    Thank you for your kindness! @Gloria Li MSFT

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