One Drive Not Working

Anonymous
2020-07-01T12:50:59+00:00

today my one drive is shown an error kindly help how to fix this

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here is https link

https://***-my.sharepoint.com/_layouts/15/Throttle.htm#1033

  [PII is masked by Gloria Li MSFT Support]****

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2020-07-29T07:42:30+00:00

Dear Customers,

Since we have been receiving great amount of issue report from those customers purchasing Microsoft 365 services from unauthorized channel, we would like to write a summary here so that all affected members can easily identify the problem and get the suggestions:

Problem background:

When Microsoft determines that you are using an unauthorized Microsoft 365 account, they will run fraud identification processes.

Users identified as fraudulent may:

  1. See a banner indicating that “Account deactivation. We’ve determined that this Office 365 account is unauthorized. This account will be closed on <Date UTC>, and you’ll lose access to your files and Office apps on this date”.
  2. have their content marked read-only and will not be able to create or edit content on their sites. Any synced content will also be marked read-only from the date of fraud identification.
  3. Users will lose access to any content (e.g., files, data or documents) stored in OneDrive, at the time specified in the notification you received. After the time specified, any content stored in the OneDrive associated with this account will be permanently deleted for data security reasons and your protection.

Suggestions:

Prior to the account deactivation, you have the option to do the following:

  1. Save your data: Prior to account deactivation date, move the content you don’t want permanently deleted to:
  2. A new or existing authorized OneDrive account
  3. Any other physical storage device you choose
  4. Another cloud storage provider

For impact users that accounts have been deactivated, we have limited resource to deliver more help. If you still have concern, we would like to suggest you:

  1. Contact your tenant admin to create a support ticket if they challenge the state of their fraudulent license.
  2. If you can't contact your tenant admin, contact Global Customer Service.

Reference:

Microsoft 365 account deactivation information

We sincerely recommend you purchasing Microsoft services from authorized channel to avoid security risk.

Regards,

Rena

[Last Modified on 8/23/2021 3:22 AM UTC]

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  1. Anonymous
    2020-07-04T17:50:02+00:00

    Same to me. Still problem is not solved...

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  2. Anonymous
    2020-07-04T15:52:21+00:00

    I have been with this problem for at least a week. I can't believe that after reporting the problem they are sending us to speak to someone else to file a report. Are you not a Microsoft employee? Why don't you do the report yourself? We are already enough people with this problem and the only thing I have read as a solution is to delete cookies, use another browser and other totally useless answers.

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  3. Anonymous
    2020-07-04T11:23:37+00:00

    I am going to lost my patient for the important files,  which I am unable to find back

    Data is the most valuable thing in the modern Internet World. Data loss is one of the most unacceptable thing.

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  4. Anonymous
    2020-07-04T03:32:57+00:00

    Thanks again!

    I remembered that I got into the service of education office 365 with this website: https://www.microsoft.com/en-us/education/products/office

    I just input my university email address, then got the validation code from microsoft, finally registared successfully. It seems I don't have to get any permission from administrator.

    And I followed your advice that I can find my administrator from my university website and I try my best to find it. But it's pity I can't.

    Moreover, my classmates have had the same problem. It is a break news that something was wrong for my university and the whole users in my campus are going to experiencing the same situation.

    So I am going to be a little desperation about my important documents

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