One Drive Not Working

Anonymous
2020-07-01T12:50:59+00:00

today my one drive is shown an error kindly help how to fix this

Something's not right

The page you requested is temporarily unavailable. We apologize for the inconvenience, please check back in a few minutes.

here is https link

https://***-my.sharepoint.com/_layouts/15/Throttle.htm#1033

  [PII is masked by Gloria Li MSFT Support]****

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2020-07-29T07:42:30+00:00

Dear Customers,

Since we have been receiving great amount of issue report from those customers purchasing Microsoft 365 services from unauthorized channel, we would like to write a summary here so that all affected members can easily identify the problem and get the suggestions:

Problem background:

When Microsoft determines that you are using an unauthorized Microsoft 365 account, they will run fraud identification processes.

Users identified as fraudulent may:

  1. See a banner indicating that “Account deactivation. We’ve determined that this Office 365 account is unauthorized. This account will be closed on <Date UTC>, and you’ll lose access to your files and Office apps on this date”.
  2. have their content marked read-only and will not be able to create or edit content on their sites. Any synced content will also be marked read-only from the date of fraud identification.
  3. Users will lose access to any content (e.g., files, data or documents) stored in OneDrive, at the time specified in the notification you received. After the time specified, any content stored in the OneDrive associated with this account will be permanently deleted for data security reasons and your protection.

Suggestions:

Prior to the account deactivation, you have the option to do the following:

  1. Save your data: Prior to account deactivation date, move the content you don’t want permanently deleted to:
  2. A new or existing authorized OneDrive account
  3. Any other physical storage device you choose
  4. Another cloud storage provider

For impact users that accounts have been deactivated, we have limited resource to deliver more help. If you still have concern, we would like to suggest you:

  1. Contact your tenant admin to create a support ticket if they challenge the state of their fraudulent license.
  2. If you can't contact your tenant admin, contact Global Customer Service.

Reference:

Microsoft 365 account deactivation information

We sincerely recommend you purchasing Microsoft services from authorized channel to avoid security risk.

Regards,

Rena

[Last Modified on 8/23/2021 3:22 AM UTC]

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  1. Anonymous
    2020-08-08T17:31:21+00:00

    Dear Microsoft members,

    Many weeks have already passed and still, we dont have a clear answer from your side. We are expecting more support from you, please understand that all the people who complains about the same issue, have important information in their One Drive Account and cannot access it.

    We tried to contact the administrator of our domains, without success.

    We would like to ask you, to please stop ignoring these requests and give us a solution to recover our files.

    we look forward to your response, please understand our situation with empathy and prove Microsoft's commitment to its users.

    Regards

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  2. Anonymous
    2020-08-07T20:22:06+00:00

    Same issue... Can't access my data and download it. I get the same error (Something's not right The page you requested is temporarily unavailable). My tenant is https://***2h-my.sharepoint.com.

    *PII has been removed by MSFT

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  3. Anonymous
    2020-08-07T16:28:17+00:00

    This is really frustrating. Microsoft, please give us a reply on any updates to letting us access our data. We weren't even given any warning, and we got shut out.

    Yes, you want to punish the illegal sellers. However, they have already taken any money they wanted to earn, reaped their profits, and escaped. The suffering people - i.e. us; didn't actually try to deceive Microsoft. We just want our data back.

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  4. Anonymous
    2020-08-07T09:59:07+00:00

    I also think no one in the OneDrive team would even read our complains here other than those supports who can't do anything in authority to help us.

     yes they are ignoring us, they don't care at all. I believe they can afford losing few costumers, since solving the problem in our benefits cost much more than losing us, after all our data means nothing to them.

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