One Drive Not Working

Anonymous
2020-07-01T12:50:59+00:00

today my one drive is shown an error kindly help how to fix this

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here is https link

https://***-my.sharepoint.com/_layouts/15/Throttle.htm#1033

  [PII is masked by Gloria Li MSFT Support]****

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2020-07-29T07:42:30+00:00

Dear Customers,

Since we have been receiving great amount of issue report from those customers purchasing Microsoft 365 services from unauthorized channel, we would like to write a summary here so that all affected members can easily identify the problem and get the suggestions:

Problem background:

When Microsoft determines that you are using an unauthorized Microsoft 365 account, they will run fraud identification processes.

Users identified as fraudulent may:

  1. See a banner indicating that “Account deactivation. We’ve determined that this Office 365 account is unauthorized. This account will be closed on <Date UTC>, and you’ll lose access to your files and Office apps on this date”.
  2. have their content marked read-only and will not be able to create or edit content on their sites. Any synced content will also be marked read-only from the date of fraud identification.
  3. Users will lose access to any content (e.g., files, data or documents) stored in OneDrive, at the time specified in the notification you received. After the time specified, any content stored in the OneDrive associated with this account will be permanently deleted for data security reasons and your protection.

Suggestions:

Prior to the account deactivation, you have the option to do the following:

  1. Save your data: Prior to account deactivation date, move the content you don’t want permanently deleted to:
  2. A new or existing authorized OneDrive account
  3. Any other physical storage device you choose
  4. Another cloud storage provider

For impact users that accounts have been deactivated, we have limited resource to deliver more help. If you still have concern, we would like to suggest you:

  1. Contact your tenant admin to create a support ticket if they challenge the state of their fraudulent license.
  2. If you can't contact your tenant admin, contact Global Customer Service.

Reference:

Microsoft 365 account deactivation information

We sincerely recommend you purchasing Microsoft services from authorized channel to avoid security risk.

Regards,

Rena

[Last Modified on 8/23/2021 3:22 AM UTC]

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  1. Anonymous
    2020-08-15T18:27:29+00:00

    Hi friends

    Maybe someone knows someone in some big and reputable forum or group, we should maybe put some pressure on Microsoft.

    I'm sure there are more people who have been hurt by this issue, and not everyone understands the problem or how to deal with it. We need to raise exposure to the problem.

    Hopefully, this will put pressure on Microsoft. We need to raise awareness in all kinds of forums and in all kinds of relevant groups.

    If we wait for Microsoft to kindly help us from the bottom of their hearts, we will wait a long time.

    Microsoft Please give a chance to save our precious files, there was no intention on our part to steal or damage, we bought the accounts in good faith.

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  2. Anonymous
    2020-08-12T20:47:27+00:00

    Hi again Jantechi,

    I am actually counting on this forum agents (like Rena and Arck) to help us out & relay our pain. I am sure that (s)he is doing that. Ultimately a responsible person will have the guts & brain to take the correct (& humane?) decision. 

    Microsoft entered the chinese market in 1992 and they are there to stay~ I do not believe this is linked with a political issue of any sort. And they have offices everywhere. From what I understand: the main issue comes from the fact that their systems were somehow circumvented and rogue licenses created (this is probably the biggest story in all of this, of which we are just the by-product).

    After the audit/discovery by someone in there, they blocked access. Their policy is a "single point of contact", thus the requirement of the administrator opening a ticket. But that is like expecting to talk with the fox guarding the hens (I don't think it's a Chinese proverb? Hahaha).

    Anyway: I consider myself a victim... twice: of that third party + of Microsoft. Being trustful can make you dumb, that's probably one of the definition of innocence.

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  3. Anonymous
    2020-08-12T19:21:33+00:00

    I definitely wrote hung up but I dont know why it showed hanged instead and made it looks like he got hanged. And what do you mean comment #3? Is the number exact? Dont get me wrong, this can never be forgotten. I have my work data there too, it's a very large one but since it's been over a month and mainly affected me, so I already found a way to temporarily fix it but it's best if I could get those data back. Speaking of China, is there any chance that it's somehow related to the state of the US and China now that makes Microsoft wants to punish the ones from China? If that's the case I think we got bad news. And if you can or know someone who can do something about this, I hope this is the time.

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  4. Anonymous
    2020-08-12T18:27:47+00:00

    Good afternoon, I have the same problem on my ************@365office.ink account for more than 45 days that I have not had access to my OneDrive files. I have had service tickets with Microsoft, they only know how to contact the administrator, who I do not know or have a way to contact him. I have attached all the evidence that is my account but they insist on the subject of the administered. To save disk space, the files were not downloaded to my disk and remained in the cloud. Please, we need to recover the files, open the accounts at least 24 hours to be able to download or access.

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