One Drive Not Working

Anonymous
2020-07-01T12:50:59+00:00

today my one drive is shown an error kindly help how to fix this

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here is https link

https://***-my.sharepoint.com/_layouts/15/Throttle.htm#1033

  [PII is masked by Gloria Li MSFT Support]****

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2020-07-29T07:42:30+00:00

Dear Customers,

Since we have been receiving great amount of issue report from those customers purchasing Microsoft 365 services from unauthorized channel, we would like to write a summary here so that all affected members can easily identify the problem and get the suggestions:

Problem background:

When Microsoft determines that you are using an unauthorized Microsoft 365 account, they will run fraud identification processes.

Users identified as fraudulent may:

  1. See a banner indicating that “Account deactivation. We’ve determined that this Office 365 account is unauthorized. This account will be closed on <Date UTC>, and you’ll lose access to your files and Office apps on this date”.
  2. have their content marked read-only and will not be able to create or edit content on their sites. Any synced content will also be marked read-only from the date of fraud identification.
  3. Users will lose access to any content (e.g., files, data or documents) stored in OneDrive, at the time specified in the notification you received. After the time specified, any content stored in the OneDrive associated with this account will be permanently deleted for data security reasons and your protection.

Suggestions:

Prior to the account deactivation, you have the option to do the following:

  1. Save your data: Prior to account deactivation date, move the content you don’t want permanently deleted to:
  2. A new or existing authorized OneDrive account
  3. Any other physical storage device you choose
  4. Another cloud storage provider

For impact users that accounts have been deactivated, we have limited resource to deliver more help. If you still have concern, we would like to suggest you:

  1. Contact your tenant admin to create a support ticket if they challenge the state of their fraudulent license.
  2. If you can't contact your tenant admin, contact Global Customer Service.

Reference:

Microsoft 365 account deactivation information

We sincerely recommend you purchasing Microsoft services from authorized channel to avoid security risk.

Regards,

Rena

[Last Modified on 8/23/2021 3:22 AM UTC]

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  1. Anonymous
    2020-10-16T07:03:56+00:00

    we are already delay. Where is that telegram link?

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  2. Anonymous
    2020-10-16T05:16:59+00:00

    Yes, we need a group to be connected and at the same time spread the word through a Hashtag to be able to unite all of us who have this problem.

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    1 person found this answer helpful.
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  3. Anonymous
    2020-10-15T18:01:37+00:00

    I'm ready to contribute, but could you create telegram channel and share a link here to get in touch with you and others who has a will to retrieve data and help?

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  4. Anonymous
    2020-10-15T13:49:58+00:00

    I filed a complaint with the Better Business Bureau. Also emailed a complaint to MSFT CEO at satyan@microsoft.com. No response yet, didn't bounce back. Also tried to complain to One Drive Business but they are hard to get in touch with as I don't have admin access. I did get One Drive Personal to write back but the **** told me to contact business instead and would not forward my request.

    Next step will be calling the MSFT CEO office and trying to get executive customer support, which is usually more responsible than regular CS. I think writing a letter to the relevant committees of Congress with a CC to MSFT would help too. If all else fails I think I'll file a small claims lawsuit in California against them. It costs $30. If others are interested we could discuss trying to file a class action.

    I swear to God how can MSFT even do this? A cloud service is completely reliant on its reputation for protecting data and you just wipe tons of ppl's data overnight without even telling them? If not for the Windows monopoly I'd never use another MSFT product again. Screw this company. They are evil.

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