One Drive Not Working

Anonymous
2020-07-01T12:50:59+00:00

today my one drive is shown an error kindly help how to fix this

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here is https link

https://***-my.sharepoint.com/_layouts/15/Throttle.htm#1033

  [PII is masked by Gloria Li MSFT Support]****

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2020-07-29T07:42:30+00:00

Dear Customers,

Since we have been receiving great amount of issue report from those customers purchasing Microsoft 365 services from unauthorized channel, we would like to write a summary here so that all affected members can easily identify the problem and get the suggestions:


Problem background:

When Microsoft determines that you are using an unauthorized Microsoft 365 account, they will run fraud identification processes.

Users identified as fraudulent may:

  1. See a banner indicating that “Account deactivation. We’ve determined that this Office 365 account is unauthorized. This account will be closed on <Date UTC>, and you’ll lose access to your files and Office apps on this date”.
  2. have their content marked read-only and will not be able to create or edit content on their sites. Any synced content will also be marked read-only from the date of fraud identification.
  3. Users will lose access to any content (e.g., files, data or documents) stored in OneDrive, at the time specified in the notification you received. After the time specified, any content stored in the OneDrive associated with this account will be permanently deleted for data security reasons and your protection.

Suggestions:

Prior to the account deactivation, you have the option to do the following:

  1. Save your data: Prior to account deactivation date, move the content you don’t want permanently deleted to:
  2. A new or existing authorized OneDrive account
  3. Any other physical storage device you choose
  4. Another cloud storage provider

For impact users that accounts have been deactivated, we have limited resource to deliver more help. If you still have concern, we would like to suggest you:

  1. Contact your tenant admin to create a support ticket if they challenge the state of their fraudulent license.
  2. If you can't contact your tenant admin, contact Global Customer Service.

Reference:

Microsoft 365 account deactivation information

We sincerely recommend you purchasing Microsoft services from authorized channel to avoid security risk.

Regards,

Rena

[Last Modified on 8/23/2021 3:22 AM UTC]

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  1. Anonymous
    2020-12-08T05:59:40+00:00

    Welcome friend, here we are users of different parts of the world sharing this frustration and without having a response for several months from Microsoft

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  2. Anonymous
    2020-12-08T03:18:07+00:00

    안녕하세요 레나

    저는 한국의 한 마이크로 소프트 유저입니다

    어느날 갑자기 12월 초부터 문제가 발생했습니다

    아마 마이크로소프트 사에서 그리 하였을거라 생각합니다

    하지만 정품 평생계정이라는 말에 구매를 했고, 이런 일이 벌어졌습니다.

    판매자는 전화를 삭제했습니다.

    뒤늦은 후회이지만 찾을 수 있다면 금액을 지불하겠습니다

    부디 해결책을 내주세요.

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  3. Anonymous
    2020-12-07T21:37:05+00:00

    The answer is that Microsoft does not care about us any more

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  4. Anonymous
    2020-12-07T01:13:15+00:00

    Are the computers having issues password protected?   Or you can just Sign in without a password?

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