One Drive Not Working

Anonymous
2020-07-01T12:50:59+00:00

today my one drive is shown an error kindly help how to fix this

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here is https link

https://***-my.sharepoint.com/_layouts/15/Throttle.htm#1033

  [PII is masked by Gloria Li MSFT Support]****

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2020-07-29T07:42:30+00:00

Dear Customers,

Since we have been receiving great amount of issue report from those customers purchasing Microsoft 365 services from unauthorized channel, we would like to write a summary here so that all affected members can easily identify the problem and get the suggestions:

Problem background:

When Microsoft determines that you are using an unauthorized Microsoft 365 account, they will run fraud identification processes.

Users identified as fraudulent may:

  1. See a banner indicating that “Account deactivation. We’ve determined that this Office 365 account is unauthorized. This account will be closed on <Date UTC>, and you’ll lose access to your files and Office apps on this date”.
  2. have their content marked read-only and will not be able to create or edit content on their sites. Any synced content will also be marked read-only from the date of fraud identification.
  3. Users will lose access to any content (e.g., files, data or documents) stored in OneDrive, at the time specified in the notification you received. After the time specified, any content stored in the OneDrive associated with this account will be permanently deleted for data security reasons and your protection.

Suggestions:

Prior to the account deactivation, you have the option to do the following:

  1. Save your data: Prior to account deactivation date, move the content you don’t want permanently deleted to:
  2. A new or existing authorized OneDrive account
  3. Any other physical storage device you choose
  4. Another cloud storage provider

For impact users that accounts have been deactivated, we have limited resource to deliver more help. If you still have concern, we would like to suggest you:

  1. Contact your tenant admin to create a support ticket if they challenge the state of their fraudulent license.
  2. If you can't contact your tenant admin, contact Global Customer Service.

Reference:

Microsoft 365 account deactivation information

We sincerely recommend you purchasing Microsoft services from authorized channel to avoid security risk.

Regards,

Rena

[Last Modified on 8/23/2021 3:22 AM UTC]

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  1. Anonymous
    2021-05-02T01:42:06+00:00

    We sincerely recommend you purchasing Microsoft services from authorized channel to avoid security risk asadmin can grant access to your OneDrive(e.g. when manage a former employee).

    Could I buy an official Microsoft subscription from authorized channel and move all my data from the blocked account?

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  2. Anonymous
    2021-04-26T12:12:32+00:00

    I finally successfully contacted my account administrator and he said: Hello everyone that has been deleted for a long time due to unauthorized data update access. Thank you As I understand these accounts were closed by Microsoft, not the administrators.

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  3. Anonymous
    2021-04-24T22:13:36+00:00

    It is a good idea, on 2 occasions I communicated it to the technical team that contacted me and they told me that the Tennant is the one that has to authorize because they like Microsoft cannot have access to the accounts ... Something really illogical, but like this they handle it 😔

    I found out that my tenant is a Vietnamese institution and they have a facebook group (over 3000 members). Their posts had links to some materials/photos placed exactly on my domain (sharepoint) along with alternative links to google drive around a year ago, but now they use only google links (google drive). So this institution doesn't have access to sharepoint as well... The question is how can the admin grant us the access to it to make a backup not having this access?

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  4. Anonymous
    2021-04-10T14:50:03+00:00

    Hi All,

     

    Service Health Dashboard has indicated that issue OD218307 has been solved on Friday, July 17, 2020, at 1:00 AM UTC. If you are still experiencing an issue, this should be a scoping issue or an independent problem, you can contact the tenant admin to create a support ticket for further investigationg from back end.

     

    Regards,

    Rena

    hi

    i can not reach my account in onedrive for business

    could you please help me

    thank you

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