One Drive Not Working

Anonymous
2020-07-01T12:50:59+00:00

today my one drive is shown an error kindly help how to fix this

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here is https link

https://***-my.sharepoint.com/_layouts/15/Throttle.htm#1033

  [PII is masked by Gloria Li MSFT Support]****

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2020-07-29T07:42:30+00:00

Dear Customers,

Since we have been receiving great amount of issue report from those customers purchasing Microsoft 365 services from unauthorized channel, we would like to write a summary here so that all affected members can easily identify the problem and get the suggestions:

Problem background:

When Microsoft determines that you are using an unauthorized Microsoft 365 account, they will run fraud identification processes.

Users identified as fraudulent may:

  1. See a banner indicating that “Account deactivation. We’ve determined that this Office 365 account is unauthorized. This account will be closed on <Date UTC>, and you’ll lose access to your files and Office apps on this date”.
  2. have their content marked read-only and will not be able to create or edit content on their sites. Any synced content will also be marked read-only from the date of fraud identification.
  3. Users will lose access to any content (e.g., files, data or documents) stored in OneDrive, at the time specified in the notification you received. After the time specified, any content stored in the OneDrive associated with this account will be permanently deleted for data security reasons and your protection.

Suggestions:

Prior to the account deactivation, you have the option to do the following:

  1. Save your data: Prior to account deactivation date, move the content you don’t want permanently deleted to:
  2. A new or existing authorized OneDrive account
  3. Any other physical storage device you choose
  4. Another cloud storage provider

For impact users that accounts have been deactivated, we have limited resource to deliver more help. If you still have concern, we would like to suggest you:

  1. Contact your tenant admin to create a support ticket if they challenge the state of their fraudulent license.
  2. If you can't contact your tenant admin, contact Global Customer Service.

Reference:

Microsoft 365 account deactivation information

We sincerely recommend you purchasing Microsoft services from authorized channel to avoid security risk.

Regards,

Rena

[Last Modified on 8/23/2021 3:22 AM UTC]

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  1. Anonymous
    2020-10-05T17:36:44+00:00

    I have a suggestion for Microsoft. Can they make an option to transfer data to a personal account with a purchased subscription on blocked OneDrive? Thus, Microsoft will oblige us to purchase a subscription, and we will restore our data. I am ready to buy a one-year subscription. What do you think?

    It's a very good idea, how can we get the idea to Microsoft? Here is a forum that apparently is not read or taken into consideration.

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  2. Anonymous
    2020-10-05T14:40:38+00:00
    1. No one here will retrieve your files. Accept it.
    2. Did you really think that for 5 dollars you would have onedrive 5 TB for lifetime?
    3. Avoid doing business with moroccan ebayers and you will be happy.

    About a year ago, the account I bought on Ebay was blocked (I could no longer upload anything), for the fact that it was just created in some cunning way, I don't remember exactly. At the same time, Microsoft provided a whole month to save all the data that I uploaded to that account.

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  3. Anonymous
    2020-09-26T18:31:50+00:00

    And MSFT, please don't mark this thread as 'Solution Accepted', it just adds salts to the wounds. Understand that we are all doing our jobs, but can we please just be a bit humane when it comes to people's precious data? We are being conned (financial loss after service loss), but worse is the loss of precious, invaluable data - photos of our loss ones, grandfathers, generations, history.

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  4. Anonymous
    2020-09-19T16:01:44+00:00

    All here with the same problem and any answear from Microsoft 😔

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