Office 2007 Validation Error "0x80240023"

Anonymous
2020-06-10T16:05:52+00:00

Greetings,

I own Office 2007.  I realize that support is no longer provided for this version of office.  I am not interested in Office 365, and see no value in upgrading.  I paid for my license, and I would like to be able to continue working with it. 

I recently refreshed my Windows10 installation, and of course Office was one of the apps that did not persist.  When I try to do Windows Update, I receive error "0x80240023" because the download page is no longer valid.

How do I clear this error in Windows Update so that I can at least have the last patches available for my Office install?

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Anonymous
2020-06-10T16:31:11+00:00

Review the win update settings to remove the Office update, though it should not have been present in the first place.

You wont have any Office 2007 updates as they were removed from MS Site in late 2014 when 2007 went out of support, so your Office install will be as per that installed version file/cd date

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  1. Anonymous
    2020-07-07T18:12:18+00:00

    The same utility allows you to un-hide updates that are hidden or you have set as hidden

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  2. Anonymous
    2020-08-19T18:56:34+00:00

    I too have this problem.

    Seems like error related to KB2501584.

    Does anyone have a new solution other than listed here?

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  3. Anonymous
    2020-08-19T20:24:34+00:00

    Guys I think I have a solution.

    If you are using MS Office 2007 or below you may come across with this update error.

    This is something related to Office File Validation Add-in (KB2501584).

    I searched MS support sites for this update but received nothing.

    After searching many sources I found "Office File Validation Add-in" published by MicroSoft.

    I will provide the link here. after installing this I got 2 more updates and the update error is gone and my system is up to date.

    Here's the Link!

    MS Office File Validation Add-In

    Note: MS Office 2010 users may not require this, I think !

    Let me Know if this helped You !

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  4. Anonymous
    2020-08-20T01:31:30+00:00

    I just did a reload of office 2007 and the update did download 15 updates to office 2007 , so some of the updates must still be loaded on the site. But I did get the error code on the one update

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