Office 2007 Validation Error "0x80240023"

Anonymous
2020-06-10T16:05:52+00:00

Greetings,

I own Office 2007.  I realize that support is no longer provided for this version of office.  I am not interested in Office 365, and see no value in upgrading.  I paid for my license, and I would like to be able to continue working with it. 

I recently refreshed my Windows10 installation, and of course Office was one of the apps that did not persist.  When I try to do Windows Update, I receive error "0x80240023" because the download page is no longer valid.

How do I clear this error in Windows Update so that I can at least have the last patches available for my Office install?

Microsoft 365 and Office | Install, redeem, activate | For home | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2020-06-10T16:31:11+00:00

Review the win update settings to remove the Office update, though it should not have been present in the first place.

You wont have any Office 2007 updates as they were removed from MS Site in late 2014 when 2007 went out of support, so your Office install will be as per that installed version file/cd date

Was this answer helpful?

20+ people found this answer helpful.
0 comments No comments

50 additional answers

Sort by: Newest
  1. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more

  2. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more

  3. Anonymous
    2020-10-19T09:06:31+00:00

    Merci pour l'information, l'échec error 0x80240023  validation add in est maintenant corrigé..

    Cela concerne Office 2007, en réinstallation  Encore merci.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2020-09-15T22:31:25+00:00

    Review the win update settings to remove the Office update, though it should not have been present in the first place.

    You wont have any Office 2007 updates as they were removed from MS Site in late 2014 when 2007 went out of support, so your Office install will be as per that installed version file/cd date

    I just re-installed Office H+S 2007, and can certify that there are a large number of updates are available through the Windows Update facility. Though, I would presume there are no new updates. 

    However, if during the Office installation you selected the option for file validation, the Office Installation will succeed, but Windows update will install all other updates, but fail on the update for the Validation program with an error code of "0x80240023".

    When you search for this error code, the Microsoft support website gives a 404 Not Found.

    The FIX: go to catalog.update.microsoft.com, and search for 2501584 (KB2501584, but the KB is not required). Download the Validation tool, and install it (right-click on the MSI and choose install). After completion, run Microsoft Update and you'll see that it runs clean.

    Was this answer helpful?

    20+ people found this answer helpful.
    0 comments No comments