Microsoft Teams JavaScript error occured in the main process error

Anonymous
2020-03-25T15:47:52+00:00

I downloaded Microsoft Teams,then ı tried to setup but ı got this error on the first setup screen(on small white rectangle screen),then ı checked forums,

>I delete all files about Teams on the appdata,Local etc.

>I delete teams files on the regedit

>I stop running antivirus then ı tried one more time

>I always tried install last version of Teams

How can ı solve this problem??

https://learn-attachment.microsoft.com/api/attachments/5ffba25d-92c7-48aa-a79f-5f23918d2438?platform=QnA

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Anonymous
    2021-10-27T13:19:42+00:00

    Hi all,

    This is my first Post so please have mercy.

    I just had a costumer with the same issue.

    Turns out Windows S Mode was active. (Check under Settings > System if your windows licence has a "S Mode" suffix)

    You can disable this mode under Settings > Updates and Security > Activation

    There you will also find the implications of this change.

    Once I disabled S Mode i was able to install MS Teams and all worked fine.

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  2. Anonymous
    2021-06-29T06:22:07+00:00

    Try (re)installing or repairing the Microsoft VC++ runtime libraries. I know this sounds awkward but there are many dependencies to these libraries and if something is wrong or broken there then you can get these kinds of cryptic errors. You don't need to uninstall/reinstall - a repair usually does the job. Do this for all VC runtimes you have installed and reboot.

    For me this solution worked! Reinstalling and deleting the files was not enough.

    Thanks!

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  3. Anonymous
    2020-10-05T09:50:05+00:00

    Yes this has worked for me. Thanks

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  4. Anonymous
    2020-08-31T15:18:33+00:00

    Is your Organization using folder redirection of the AppData folder?

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  5. Anonymous
    2020-05-30T09:24:17+00:00

    Hi Victorya,

    Thanks for asking.

    As far as I know, Teams is supported on Windows 8.1 or later. As you are using Windows 7, this is why it does not work. For more related information, you can refer to the following articles:

    Hardware requirements for Microsoft Teams

    Get clients for Microsoft Teams

    In this situation, you may need to upgrade your Windows system or use the Teams web app as a workaround. We appreciate your understanding.

    Thanks,

    Ray

    I'm having the same issue on Windows 10 1909

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