Microsoft Teams JavaScript error occured in the main process error

Anonymous
2020-03-25T15:47:52+00:00

I downloaded Microsoft Teams,then ı tried to setup but ı got this error on the first setup screen(on small white rectangle screen),then ı checked forums,

>I delete all files about Teams on the appdata,Local etc.

>I delete teams files on the regedit

>I stop running antivirus then ı tried one more time

>I always tried install last version of Teams

How can ı solve this problem??

https://learn-attachment.microsoft.com/api/attachments/5ffba25d-92c7-48aa-a79f-5f23918d2438?platform=QnA

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  1. Anonymous
    2021-06-22T03:50:43+00:00

    Try (re)installing or repairing the Microsoft VC++ runtime libraries. I know this sounds awkward but there are many dependencies to these libraries and if something is wrong or broken there then you can get these kinds of cryptic errors. You don't need to uninstall/reinstall - a repair usually does the job. Do this for all VC runtimes you have installed and reboot.

    For me this solution worked! Reinstalling and deleting the files was not enough.

    Thanks!

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  2. Anonymous
    2020-10-29T21:13:26+00:00

    Try (re)installing or repairing the Microsoft VC++ runtime libraries. I know this sounds awkward but there are many dependencies to these libraries and if something is wrong or broken there then you can get these kinds of cryptic errors. You don't need to uninstall/reinstall - a repair usually does the job. Do this for all VC runtimes you have installed and reboot.

    Awesome, the only solution that worked for me, thank you!

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  3. Anonymous
    2020-09-30T18:26:28+00:00

    Works For me, THANKS !!!

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  4. Anonymous
    2020-06-11T11:44:16+00:00

    Hi,

    I am also experiencing this issue on two user devices. Same error message referencing native-utils.node.

    • Windows 10 1709
    • Tried clearing all Teams folders from user profiles and downloading freshly downloaded installer, same issue
    • Tried installing using enterprise MSI and running installer from program files, same issue
    • Teams runs without this issue on hundreds of other devices with identical builds

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  5. Anonymous
    2020-05-19T16:58:08+00:00

    Hi

    I got the same issue, the OS can never be the issue as I have another computer with win7 and it runs Teams perfectly, but not on the other machine.

    As I receive the exact message 

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