Microsoft Teams JavaScript error occured in the main process error

Anonymous
2020-03-25T15:47:52+00:00

I downloaded Microsoft Teams,then ı tried to setup but ı got this error on the first setup screen(on small white rectangle screen),then ı checked forums,

>I delete all files about Teams on the appdata,Local etc.

>I delete teams files on the regedit

>I stop running antivirus then ı tried one more time

>I always tried install last version of Teams

How can ı solve this problem??

https://learn-attachment.microsoft.com/api/attachments/5ffba25d-92c7-48aa-a79f-5f23918d2438?platform=QnA

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Anonymous
    2022-03-29T22:58:11+00:00

    Hi

    I just had this happen to one of our IT guys.

    Clearing the caches usually fixes this issue, but this time it was something unexpected.

    Check Settings/Apps and see if you have both Microsoft Office 365 installed from the Microsoft App store and Microsoft Office 365 Apps for Enterprise installed via click to run.

    If you do, uninstall the APP store version, it will be the one with the older date.

    No restart required, launch Teams now and see if that is what was causing your issues with Teams at start up.

    If Teams still doesn't install then stay in Apps and go to Teams and tell it to repair itself, the combination of both of those fixed it for us.

    Take care

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  2. Anonymous
    2021-12-29T20:50:07+00:00

    Great! Worked for me too , when i repaired O365-

    Thank you so much!

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  3. Anonymous
    2021-11-01T18:38:48+00:00

    Am facing the same problem. Tried re-installing . Does not help. It was just working couple of hours ago.

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  4. Anonymous
    2021-10-10T16:45:52+00:00

    The file was in there, what do i have to do to fix the problem?

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  5. Anonymous
    2021-06-03T07:10:01+00:00

    I fixed my issue, like some of your posts was not connected certain folders on my network and it seems that Teams need the download folder available.

    Once I moved the Downloads' folder to my computers drive teams open without a problem.

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