Microsoft Teams JavaScript error occured in the main process error

Anonymous
2020-03-25T15:47:52+00:00

I downloaded Microsoft Teams,then ı tried to setup but ı got this error on the first setup screen(on small white rectangle screen),then ı checked forums,

>I delete all files about Teams on the appdata,Local etc.

>I delete teams files on the regedit

>I stop running antivirus then ı tried one more time

>I always tried install last version of Teams

How can ı solve this problem??

https://learn-attachment.microsoft.com/api/attachments/5ffba25d-92c7-48aa-a79f-5f23918d2438?platform=QnA

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Anonymous
    2020-09-09T10:24:44+00:00

    Try (re)installing or repairing the Microsoft VC++ runtime libraries. I know this sounds awkward but there are many dependencies to these libraries and if something is wrong or broken there then you can get these kinds of cryptic errors. You don't need to uninstall/reinstall - a repair usually does the job. Do this for all VC runtimes you have installed and reboot.

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  2. Anonymous
    2021-02-06T12:08:54+00:00

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  3. Anonymous
    2020-06-03T16:06:29+00:00

    Hi SuppleWaif7,

    Thanks for posting in our community.

    From the screenshot, the error states that it cannot find the specified module native-utils.node. Would you please go to the following location to confirm whether the file is there? C:\Users<username>\AppData\Local\Microsoft\Teams\current\resources\app.asar.unpacked\node_modules\native-utils\build\Release

    If the file is not there, a re-install of the Microsoft Teams application should resolve this issue. If the issue persists after re-installation, would you please share the following information with us for further investigation?

    1.       Where did you download the teams installer?

    2.       Is your Windows version up to date?

    3.       Use the System File Checker tool to check whether there is any missing or corrupted system files on your computer. Refer to https://support.microsoft.com/en-us/help/929833/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system

    Thanks,

    Ray

    Dear Team,

    i am facing the same error, and my windows version is windows 10. my windows version is upto date. downloaded from Microsoft downloads location.

    Teams_windows_x64.exe was downloaded(https://www.microsoft.com/en-in/microsoft-365/microsoft-teams/download-app#desktopAppDownloadregion) while installing facing the same issue.

    i have also deleted the teams folder from  AppData\Local\Microsoft and tried to install once again but still facing the same issue.

    Kindly help on this.

    Regards,

    Ravi

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  4. Anonymous
    2020-04-07T09:51:00+00:00

    Kill all the teams process in task manager.

    Delete all teams folders from AppData\Local\Microsoft\

    download teams and reinstall , it worked for me.

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  5. Anonymous
    2020-04-20T12:48:00+00:00

    Hi Victorya,

    Thanks for asking.

    As far as I know, Teams is supported on Windows 8.1 or later. As you are using Windows 7, this is why it does not work. For more related information, you can refer to the following articles:

    Hardware requirements for Microsoft Teams

    Get clients for Microsoft Teams

    In this situation, you may need to upgrade your Windows system or use the Teams web app as a workaround. We appreciate your understanding.

    Thanks,

    Ray

    Hi Ray

    The Team desktop app worked on my Windows 7 last week, so that can't be the issue...

    Greetings

    Victoria

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