Updating office and getting an error message (Office for Windows)

Anonymous
2020-02-11T19:34:37+00:00

I have tried to open a word / excel document. 

It says it is updating, please wait a moment. 

After a few minutes I get a message saying: 

WINWORD.EXE - Application Error - This application was unable to start correctly (0xc0000142). Click OK to close the application.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

137 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Stefan Blom 351.7K Reputation points MVP Volunteer Moderator
    2020-07-25T11:20:11+00:00

    Of course, being forced to reinstall Office every day isn't normal, and it is a fairly unusual problem.

    Which type of subscription are you running? Family or Personal (for home users) or one of the professional/business versions?

    Remember that you are not communicating directly with Microsoft here; most contributors are volunteers.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2020-08-03T03:20:15+00:00

    its not an unusual problem. i have been having it for months. i ended up buying a new 365 subscription to try and fix it since I was still running Office 2016 and it worked that day but then the problem came back again. hours and hours of wasted time and frustration. i thought MS only messed up the Apps they bought, like Skype. now even their own are unreliable and annoying.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  3. Anonymous
    2020-08-06T16:07:38+00:00

    Thank you so much!  This fixed my problem, you saved my paper! I appreciate it!

    Was this answer helpful?

    0 comments
  4. Anonymous
    2020-08-13T15:27:23+00:00

    Why do MS sabotage their own programs? But I am almost sure that there is a huge department within MS with maybe 500+ programmers whose job is just to find ways to annoy customers.. I have the same problem... Outlook worked fine for years and today... Bingo... The problem rears its ugly face. Name of that department? Microsoft Let's F those who bought our products Department!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  5. Stefan Blom 351.7K Reputation points MVP Volunteer Moderator
    2020-08-13T22:18:09+00:00

    If you have a question about using Word, you should start a new thread in this forum and ask your question.

    Was this answer helpful?

    0 comments