Updating office and getting an error message (Office for Windows)

Anonymous
2020-02-11T19:34:37+00:00

I have tried to open a word / excel document. 

It says it is updating, please wait a moment. 

After a few minutes I get a message saying: 

WINWORD.EXE - Application Error - This application was unable to start correctly (0xc0000142). Click OK to close the application.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Anonymous
    2020-07-20T12:35:36+00:00

    So I kept geting this error, updates didnt work, repair online or quick also it came back.

    I then went to reinstall office and noticed, I had 2 installs of my office 365 family subscription.

    I had reinstalled windows on same machine. So maybe Msoft cant tell the difference as it uses processor id or somthing.

    I deactivated the computer name I used before reinstall/rename and then clicked outlook, worked immediately no repair, nothing.

    Guess you can check?

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  2. Anonymous
    2020-07-23T13:52:44+00:00

    Office updated this morning and now none of the apps work anymore. They will not open. I tried the solution proposed here and Repaired Office. Now the app, which was several Gigs in size, is down to 10 Mb. That can't be right? Word, Excel, Power Point, Outlook - all for 10 Mb? And I still can't open the apps!

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  3. Anonymous
    2020-07-23T14:23:20+00:00

    So this morning, Office updated and now I can't open any Office document. I get an error message.

    Tried to repair the software but that didn't help.

    I decided that since the problem wasn't getting fixed easily, I would de-install the Office package and re-install it completely. I tried de-installing and it won't let me. It says that Excel is open and I must shut it down. Excel ISN'T open (I looked in Task Manager - the app is not open!). I tried restarting the system multiple times. Now I can't even de-install Office in an attempt to fix the system.

    Help!

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  4. Stefan Blom 351.7K Reputation points MVP Volunteer Moderator
    2020-07-23T21:13:40+00:00

    So this morning, Office updated and now I can't open any Office document. I get an error message.

    Tried to repair the software but that didn't help.

    I decided that since the problem wasn't getting fixed easily, I would de-install the Office package and re-install it completely. I tried de-installing and it won't let me. It says that Excel is open and I must shut it down. Excel ISN'T open (I looked in Task Manager - the app is not open!). I tried restarting the system multiple times. Now I can't even de-install Office in an attempt to fix the system.

    If a repair doesn't work and you can't uninstall, use the Uninstall support tool (see Option 2 in the article at https://support.microsoft.com/en-us/office/uninstall-office-from-a-pc-9dd49b83-264a-477a-8fcc-2fdf5dbf61d8) to get rid of Office. Reinstall from your account.

    Before you remove your installation, make sure that you can access the associated account athttps://www.office.com/myaccount (applies to home user versions).

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  5. Anonymous
    2020-07-25T09:47:40+00:00

    This is the last Office subscription year I will have, Now almost everyday I need to reinstall office, because it tries to update and then I am not allowed to open Word, almost the only app I use. I am on a 365 subscription and I don't want to have to repair and download 500MB of data every second day only because Microsoft does not assume they have created a problem - as you also did, recently, with Outlook, and it lasted for weeks... -

    As I mostly only need Word, I will have to find me a solution that does not force me to repair things every second day. What a stupid bug... And the terrible thing is that my subscription was just renewed - Microsoft did take the money from my bank account automatically - else I would simply stop this madness. Now I've another year of this.

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