Updating office and getting an error message (Office for Windows)

Anonymous
2020-02-11T19:34:37+00:00

I have tried to open a word / excel document. 

It says it is updating, please wait a moment. 

After a few minutes I get a message saying: 

WINWORD.EXE - Application Error - This application was unable to start correctly (0xc0000142). Click OK to close the application.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Anonymous
    2020-07-07T06:25:42+00:00

    I have a Microsoft 365 family subscription, so whatever it's giving me to download every day is the version I'm using:

    Excel (which is the one that I have the most problems with) is version 2005 (Build 12827.20336)

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  2. Stefan Blom 351.7K Reputation points MVP Volunteer Moderator
    2020-07-08T20:06:02+00:00

    Check the status of your subscription at https://www.office.com/myaccount.

    Have you successfully installed Office? You shouldn't have to download anything to use Office, after it has been installed.

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  3. Anonymous
    2020-07-12T13:54:45+00:00

    i am getting the same error. funny how ms office misbehaves during this time when i need to prepare for the upcoming online classes and word/powerpoint are required in certain subjects.

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  4. Anonymous
    2020-07-15T08:35:30+00:00

    And yet every ______ time, "Updating Office, Please wait a moment"

    AND MY OFFICE DOESN'T WORK.

    Can't you tell from all these similar reponses that there's a problem!?!!

    I am so sick of reinstalling a 500MB package every day!!!

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  5. Stefan Blom 351.7K Reputation points MVP Volunteer Moderator
    2020-07-15T08:59:58+00:00

    Try shutting down the Microsoft Office click-to-run process in Task Manager and see if you are then allowed to start Word and update or repair Office.

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    10+ people found this answer helpful.
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