Updating office and getting an error message (Office for Windows)

Anonymous
2020-02-11T19:34:37+00:00

I have tried to open a word / excel document. 

It says it is updating, please wait a moment. 

After a few minutes I get a message saying: 

WINWORD.EXE - Application Error - This application was unable to start correctly (0xc0000142). Click OK to close the application.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

137 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Stefan Blom 351.7K Reputation points MVP Volunteer Moderator
    2021-04-08T15:02:50+00:00

    Microsoft Office 10 was preinstalled on my computer when I purchased it  a few years ago.  I pay a fee every year to use it.  As of a few days ago the program comes up with and error reading stating it can not be open.  What do I do now?

    Try repairing your Office installation; see https://support.microsoft.com/en-us/office/repair-an-office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2021-04-08T15:08:53+00:00

    Sign into your Microsoft account to see what's going on

    Was this answer helpful?

    0 comments
  3. Anonymous
    2021-04-08T16:14:58+00:00

    Hi All....I used the System File Checker (https://support.microsoft.com/en-us/topic/how-to-repair-the-operating-system-and-how-to-restore-the-operating-system-configuration-to-an-earlier-point-in-time-in-windows-vista-a6ace28c-bf65-2ec3-6930-661a387666a5) and it found repairs that seem to have resolved the issue. It has now been a few days, and I think the fix has held up.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2021-05-11T23:22:28+00:00

    This is not helpful for Office 365

    Was this answer helpful?

    0 comments
  5. Stefan Blom 351.7K Reputation points MVP Volunteer Moderator
    2021-05-12T09:32:24+00:00

    This is not helpful for Office 365

    You can repair Office 365/Microsoft 365 too, assuming that you are running Office under Windows. See https://support.microsoft.com/en-us/office/repair-an-office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b.

    Was this answer helpful?

    0 comments