Updating office and getting an error message (Office for Windows)

Anonymous
2020-02-11T19:34:37+00:00

I have tried to open a word / excel document. 

It says it is updating, please wait a moment. 

After a few minutes I get a message saying: 

WINWORD.EXE - Application Error - This application was unable to start correctly (0xc0000142). Click OK to close the application.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Anonymous
    2021-01-13T15:05:17+00:00

    what a load of ****!!!!

    I "upgraded" to Office 365 on Jan 01, 2021 and not even 2 weeks on it is blowing up.

    Followed these steps exactly and matters went from bad to worse!!!

    Now i get problem with shortcut and the other icons in task bar are blank sheets.

    Are microslop updates now at the point when failure is the new normal????????

    Are the developers so self empowered that it does not matter if their code works????

    Where is QA??????????????????????

    How do i get my money back and revert to Office 2010, which by the way worked for 10 years!!!!

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  2. Anonymous
    2021-01-19T12:43:48+00:00

    Your answers seem to be a better alternative or a solution

    Hi Cindy 

    This seems to be a recurring problem this week for many users, follow these steps to perform a full repair of your Office installation . . .

    Open Control Panel - Programs and Features

    Click Microsoft Office in the list of installed applications

    At the top, click 'Change'

    On the resulting dialog, click 'Repair' - choose the Online Repair, it is a comprehensive fix

    That should fix any issues with your Office Installation . . .

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  3. Anonymous
    2021-01-19T14:30:56+00:00

    Your answers seem to be a better alternative or a solution

    Hi Cindy 

    This seems to be a recurring problem this week for many users, follow these steps to perform a full repair of your Office installation . . .

    Open Control Panel - Programs and Features

    Click Microsoft Office in the list of installed applications

    At the top, click 'Change'

    On the resulting dialog, click 'Repair' - choose the Online Repair, it is a comprehensive fix

    That should fix any issues with your Office Installation . . .

    This does NOT work for many people!  Also, even uninstalling and reinstalling Office may not work.  Please read other answers.

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  4. Anonymous
    2021-01-19T15:21:32+00:00

    I have tried to open a word / excel document. 

    It says it is updating, please wait a moment. 

    After a few minutes I get a message saying: 

    WINWORD.EXE - Application Error - This application was unable to start correctly (0xc0000142). Click OK to close the application. 

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  5. Anonymous
    2021-01-19T18:49:48+00:00

    My experience has been that this happens after waking my computer from sleep or hibernation with no office program running. So when it hapoens, as soon as the orange box appears, shut down your computer. Don’t wait for any error notice to appear. Don’t restart your computer until it has completely shut down. Then restart your computer and don’t open any Office program until after startup has completely finished. Your Office program should open correctly. If it doesn’t you’ll have to try one of the other fixes. The problem occures when an element of office fails to restart from Windows hibernation/sleep. Then leaving the orange application installation box to process through to the error allows Office to corrupt itself. So it won’t start and the only solution is the installation repair. Also, the issue requires different solutions depending on which version of office you’re using. The solution i am referring to here works in Windows 10 on a locally installed version of Office, not 360.

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