Updating office and getting an error message (Office for Windows)

Thank you.  However, I am running (in Windows 7 pro) with Office 2016 installed by the outfit that "built" my computer. So I haven't got the CD, product key etc, to do an install.  I have been to that site which cannot help.  Since I posted, I have tried a system restore.  The office suite programs are back, but I have been unable to set the update control to OFF and stop the original problem that I visited this thread about.  The Office Suite programs keep trying to update leading to the same error.

Thank you.  However, I am running (in Windows 7 pro) with Office 2016 installed by the outfit that "built" my computer. So I haven't got the CD, product key etc, to do an install.  I have been to that site which cannot help.  Since I posted, I have tried a system restore.  The office suite programs are back, but I have been unable to set the update control to OFF and stop the original problem that I visited this thread about.  The Office Suite programs keep trying to update leading to the same error.

With preinstalled versions, you have limited options, because the retailer or the PC manufacturer actually owns the license (at least, that is the way I understand the "ownership"). 

If there is an associated account with the Office installation and you have access to that account, things will be easier to manage, of course. You should also be able to revert to a specific version and build (see https://support.microsoft.com/en-us/help/2770432/how-to-revert-to-an-earlier-version-of-office-2013-or-office-2016-clic).

This was a great fix - quick and easy - now my office products are working again.  Took less than 5 minutes. Thank you.

Same  problem here, and the problem is I am a student and I have a lot of presentations

I am afraid that you will not like how I resolved this problem.  I bought Office2019 and Windows10 (because 2019 won't run on Windows 7pro).  Then I had Office2016 uninstalled, Windows10 and Office2019 installed, about $250.