Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Dave M121 Thank you so much for your fix. I first went into some kind of Microsoft chat with a technical assistant and was supposed to go to a technician but "first $1 for a 7-day trial." Then $49 a month. What the heck? So I discovered this site instead and went through the steps you suggested. They worked like a charm. I was almost in tears, thinking I would have to take my laptop to the Geek Squad on my only day off. You are a real life saver! And you don't cost $49 a month..haha!