Updating office and getting an error message (Office for Windows)

Anonymous
2020-02-11T19:34:37+00:00

I have tried to open a word / excel document. 

It says it is updating, please wait a moment. 

After a few minutes I get a message saying: 

WINWORD.EXE - Application Error - This application was unable to start correctly (0xc0000142). Click OK to close the application.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Anonymous
    2021-02-23T11:26:58+00:00

    I had the exact problem (for office 2019 pro) on Win 10.
    Solved by going to SETTINGS-->APPS-->Office2019-->restore--->offline restore

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  2. Anonymous
    2021-02-22T15:58:17+00:00

    I have the same problem on Feb 22, 2021

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  3. Anonymous
    2021-02-18T15:47:16+00:00

    This is a recurring problem with many users reporting it.

    When will Microsoft have a permanent fix?????

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