Updating office and getting an error message (Office for Windows)

Anonymous
2020-02-11T19:34:37+00:00

I have tried to open a word / excel document. 

It says it is updating, please wait a moment. 

After a few minutes I get a message saying: 

WINWORD.EXE - Application Error - This application was unable to start correctly (0xc0000142). Click OK to close the application.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

137 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2020-03-08T15:49:28+00:00

    It fixes it but then it returns a day later.

    Was this answer helpful?

    20+ people found this answer helpful.
    0 comments
  2. DaveM121 930.8K Reputation points Independent Advisor
    2020-02-11T19:42:48+00:00

    Hi Cindy

    This seems to be a recurring problem this week for many users, follow these steps to perform a full repair of your Office installation . . .

    Open Control Panel - Programs and Features

    Click Microsoft Office in the list of installed applications

    At the top, click 'Change'

    On the resulting dialog, click 'Repair' - choose the Online Repair, it is a comprehensive fix

    That should fix any issues with your Office Installation . . .

    Was this answer helpful?

    300+ people found this answer helpful.
    0 comments