Updating office and getting an error message (Office for Windows)

Anonymous
2020-02-11T19:34:37+00:00

I have tried to open a word / excel document. 

It says it is updating, please wait a moment. 

After a few minutes I get a message saying: 

WINWORD.EXE - Application Error - This application was unable to start correctly (0xc0000142). Click OK to close the application.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

137 answers

Sort by: Newest
  1. Anonymous
    2020-06-23T23:55:33+00:00

    The Repair feature fixed it immediately.  And NOW it wants a product key.  I have 5 days to enter it. MS office 365 was already installed on this computer when I bought it so I have NO IDEA where the product key is.  Arrrgggghhhh.  I don't suppose there is a way to retrieve it out of the system files?

    Was this answer helpful?

    10 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2020-06-23T06:32:35+00:00

    Latest Windows update seems to have fixed it

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2020-06-22T16:05:08+00:00

    I'm having the same issues!!!!

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2020-06-19T15:58:06+00:00

    I have the same issue, no longer able to use any Microsoft Programs

    Was this answer helpful?

    6 people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2020-05-17T16:56:40+00:00

    After following these steps, I received a prompt that read:

    "Something went wrong

    Sorry, we ran into a problem

    Error Code: 30175-13(30)"

    What next?

    Was this answer helpful?

    20+ people found this answer helpful.
    0 comments No comments