Updating office and getting an error message (Office for Windows)

Anonymous
2020-02-11T19:34:37+00:00

I have tried to open a word / excel document. 

It says it is updating, please wait a moment. 

After a few minutes I get a message saying: 

WINWORD.EXE - Application Error - This application was unable to start correctly (0xc0000142). Click OK to close the application.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Stefan Blom 351.7K Reputation points MVP Volunteer Moderator
    2020-07-08T20:06:02+00:00

    Check the status of your subscription at https://www.office.com/myaccount.

    Have you successfully installed Office? You shouldn't have to download anything to use Office, after it has been installed.

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  2. Anonymous
    2020-07-07T06:25:42+00:00

    I have a Microsoft 365 family subscription, so whatever it's giving me to download every day is the version I'm using:

    Excel (which is the one that I have the most problems with) is version 2005 (Build 12827.20336)

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  3. Stefan Blom 351.7K Reputation points MVP Volunteer Moderator
    2020-07-06T20:04:39+00:00

    same for me, every restart problem comes back and I have to do full reinstall!

    Which version of Office have you purchased?

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  4. Anonymous
    2020-07-06T08:31:20+00:00

    same for me, every restart problem comes back and I have to do full reinstall!

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  5. Stefan Blom 351.7K Reputation points MVP Volunteer Moderator
    2020-06-24T00:18:47+00:00

    The Repair feature fixed it immediately.  And NOW it wants a product key.  I have 5 days to enter it. MS office 365 was already installed on this computer when I bought it so I have NO IDEA where the product key is.  Arrrgggghhhh.  I don't suppose there is a way to retrieve it out of the system files? 

    Preinstalled versions of Office are usually trial versions. Unless the retailer explicitly said that you purchased a full version, a trial version is what you have.

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