Updating office and getting an error message (Office for Windows)

Anonymous
2020-02-11T19:34:37+00:00

I have tried to open a word / excel document. 

It says it is updating, please wait a moment. 

After a few minutes I get a message saying: 

WINWORD.EXE - Application Error - This application was unable to start correctly (0xc0000142). Click OK to close the application.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Anonymous
    2020-07-23T13:52:44+00:00

    Office updated this morning and now none of the apps work anymore. They will not open. I tried the solution proposed here and Repaired Office. Now the app, which was several Gigs in size, is down to 10 Mb. That can't be right? Word, Excel, Power Point, Outlook - all for 10 Mb? And I still can't open the apps!

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  2. Anonymous
    2020-07-20T12:35:36+00:00

    So I kept geting this error, updates didnt work, repair online or quick also it came back.

    I then went to reinstall office and noticed, I had 2 installs of my office 365 family subscription.

    I had reinstalled windows on same machine. So maybe Msoft cant tell the difference as it uses processor id or somthing.

    I deactivated the computer name I used before reinstall/rename and then clicked outlook, worked immediately no repair, nothing.

    Guess you can check?

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  3. Anonymous
    2020-07-17T18:19:46+00:00

    Seems to have been resolved by installing a .net framework update.

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  4. Anonymous
    2020-07-17T18:15:08+00:00

    Same issue as others here. I can access office files through onedrive in the web applet, but whether I try repair or not, the updating process fails. I am running Office 365 on a family subscription (Windows 10 ASUS Vivobook).

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  5. Anonymous
    2020-07-16T09:07:50+00:00

    Thanks for the suggestion on the updates, I will try it!  8-)

    The "slow and aggravating" is the Office repair process each day after terminating the failed update.

    Once Office is repaired it works fine (no speed issues).

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