Updating office and getting an error message (Office for Windows)

Anonymous
2020-02-11T19:34:37+00:00

I have tried to open a word / excel document. 

It says it is updating, please wait a moment. 

After a few minutes I get a message saying: 

WINWORD.EXE - Application Error - This application was unable to start correctly (0xc0000142). Click OK to close the application.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Anonymous
    2020-11-10T02:26:20+00:00

    this video fixed it for me!!!!

    https://www.youtube.com/watch?v=kGGHz5r7lTM

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  2. Anonymous
    2020-11-08T13:22:06+00:00

    I used the first of the two methods shown in the Youtube video. It allowed me to open Word and use it. I don't know how long the fix will last, but it's a lot easier than reinstalling Office. I hope MS is paying attention to this thread and creates a fix. In my case the problem started after an OS update that was sent to my computer a couple days ago which I ran yesterday. Thank you "Murugan S" for the video and YogeshJain2 for suggesting it.

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  3. Anonymous
    2020-11-06T04:57:05+00:00

    Yes this is what I am getting.

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  4. Anonymous
    2020-10-26T22:13:55+00:00

    I shut down all apps and tried to remove Office365, I couldn't.

    I restarted the PC - still not able to remove it.

    After a cold start I was able to uninstall and re-install Office 365 without getting the error.

    That was on October 22.

    Today is October 27 and the problem has returned.

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  5. Anonymous
    2020-10-26T14:08:59+00:00

    I have tried to open a word/excel document. It says it us updating, please wait a moment. After a few minutes I get a message saying, "WINWORD.EXE---Application Error---This application was unable to start correctly (0xc0000142). Click OK to close the application."

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