Updating office and getting an error message (Office for Windows)

Anonymous
2020-02-11T19:34:37+00:00

I have tried to open a word / excel document. 

It says it is updating, please wait a moment. 

After a few minutes I get a message saying: 

WINWORD.EXE - Application Error - This application was unable to start correctly (0xc0000142). Click OK to close the application.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2021-04-08T15:08:53+00:00

    Sign into your Microsoft account to see what's going on

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  2. Stefan Blom 351.7K Reputation points MVP Volunteer Moderator
    2021-04-08T15:02:50+00:00

    Microsoft Office 10 was preinstalled on my computer when I purchased it  a few years ago.  I pay a fee every year to use it.  As of a few days ago the program comes up with and error reading stating it can not be open.  What do I do now?

    Try repairing your Office installation; see https://support.microsoft.com/en-us/office/repair-an-office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b.

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  3. Anonymous
    2021-04-08T14:48:59+00:00

    Microsoft Office 10 was preinstalled on my computer when I purchased it  a few years ago.  I pay a fee every year to use it.  As of a few days ago the program comes up with and error reading stating it can not be open.  What do I do now?

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  4. Anonymous
    2021-04-07T17:05:34+00:00

    Your response to fixing Microsoft 365 was superb! It works just fine now.

    Thank you,

    Eric

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  5. Anonymous
    2021-04-07T03:28:03+00:00

    Thank you.

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