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I have tried to open a word / excel document.
It says it is updating, please wait a moment.
After a few minutes I get a message saying:
WINWORD.EXE - Application Error - This application was unable to start correctly (0xc0000142). Click OK to close the application.
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I tried the fix offered my MS. Went to online repair, ran the program, and it wiped out my whole Office 365 installation. Had to download 365 again. Not really sure the problem is fixed.
I am afraid that you will not like how I resolved this problem. I bought Office2019 and Windows10 (because 2019 won't run on Windows 7pro). Then I had Office2016 uninstalled, Windows10 and Office2019 installed, about $250.
Same problem here, and the problem is I am a student and I have a lot of presentations
This was a great fix - quick and easy - now my office products are working again. Took less than 5 minutes. Thank you.
Thank you. However, I am running (in Windows 7 pro) with Office 2016 installed by the outfit that "built" my computer. So I haven't got the CD, product key etc, to do an install. I have been to that site which cannot help. Since I posted, I have tried a system restore. The office suite programs are back, but I have been unable to set the update control to OFF and stop the original problem that I visited this thread about. The Office Suite programs keep trying to update leading to the same error.
With preinstalled versions, you have limited options, because the retailer or the PC manufacturer actually owns the license (at least, that is the way I understand the "ownership").
If there is an associated account with the Office installation and you have access to that account, things will be easier to manage, of course. You should also be able to revert to a specific version and build (see https://support.microsoft.com/en-us/help/2770432/how-to-revert-to-an-earlier-version-of-office-2013-or-office-2016-clic).