Updating office and getting an error message (Office for Windows)

Anonymous
2020-02-11T19:34:37+00:00

I have tried to open a word / excel document. 

It says it is updating, please wait a moment. 

After a few minutes I get a message saying: 

WINWORD.EXE - Application Error - This application was unable to start correctly (0xc0000142). Click OK to close the application.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. DaveM121 930.3K Reputation points Independent Advisor
    2020-02-11T19:42:48+00:00

    Hi Cindy

    This seems to be a recurring problem this week for many users, follow these steps to perform a full repair of your Office installation . . .

    Open Control Panel - Programs and Features

    Click Microsoft Office in the list of installed applications

    At the top, click 'Change'

    On the resulting dialog, click 'Repair' - choose the Online Repair, it is a comprehensive fix

    That should fix any issues with your Office Installation . . .

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  2. Anonymous
    2020-05-17T16:56:40+00:00

    After following these steps, I received a prompt that read:

    "Something went wrong

    Sorry, we ran into a problem

    Error Code: 30175-13(30)"

    What next?

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  3. Anonymous
    2020-03-08T15:49:28+00:00

    It fixes it but then it returns a day later.

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  4. Stefan Blom 351.6K Reputation points MVP Volunteer Moderator
    2020-07-15T08:59:58+00:00

    Try shutting down the Microsoft Office click-to-run process in Task Manager and see if you are then allowed to start Word and update or repair Office.

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  5. Anonymous
    2020-06-23T23:55:33+00:00

    The Repair feature fixed it immediately.  And NOW it wants a product key.  I have 5 days to enter it. MS office 365 was already installed on this computer when I bought it so I have NO IDEA where the product key is.  Arrrgggghhhh.  I don't suppose there is a way to retrieve it out of the system files?

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