There's a problem with the clipboard, but you can still paste this content within this workbook.

Anonymous
2020-04-08T18:30:07+00:00

I am using the Microsoft Office 365 Business desktop app, and as of this posting am running Windows 10 version 1903 (OS Build 18362.720) on this particular laptop. This problem has been witnessed across multiple computers, Windows 10 versions, Microsoft accounts, all while using the Office 365 app.

I track a lot of data in Excel and often copy cells from it and paste them into online forms, ETC. Within the last few weeks I have started getting a pop up when I try to copy a cell that says "There's a problem with the clipboard, but you can still paste this content within this workbook."

It does not seem to matter if the file is stored locally or not.

I have found that if I continue to press Ctrl+v 2 to 4 more times it usually at some point copies the data as it should, without the pop up, and allows me to paste it wherever I want.

I searched for an answer to what is going on and or if there is a solution, and found that people have been periodically having this problem for years, and but could not find a solution that worked despite a post on this site having over 20 pages of replies and over 1500 reports of having the same problem, before comments were locked due to the thread age.

I have tried repairing the app without success. I have tried updating Office, which did do an update but did not solve the problem. I've restarted the computer and Excel many times.

This is making use of Excel inefficient and annoying. I'm guessing it's only a matter of time before I and others I've spoken with that are experiencing the same thing, are not able to paste outside of the workbook at all. As is, I may as well just type everything again instead of bothering with the broken copy/paste feature.

Microsoft 365 and Office | Excel | For home | Windows

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  1. Anonymous
    2022-08-09T09:15:04+00:00

    Just to keep the thread alive,

    I have been having the same issues with Excel.

    I have applied the advice given here and it seems to have gone away.

    What is obvious is that Microsoft have not fixed this issue.

    I do not miss LinkedIn but there is still an issue which we are working round and have been for over 2 years.

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  2. Anonymous
    2022-08-03T23:54:04+00:00

    I use that feature in Phone Link. Just tried disabling Live Preview option and it seems to have stopped the message for now.

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  3. Anonymous
    2022-06-13T16:18:29+00:00

    No I don't use the phone link ap

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  4. Anonymous
    2022-06-13T15:36:40+00:00

    I have the same issue for some time. I suspect that this happens when multiple excels are open at the same time.

    It is also interesting that no other application including other Office 365 applications do not complain about this issue and all work perfectly with clipboard Ctrl-C, Ctrl-V, etc. Only Excel has this problem.

    Just to narrow the actual cause of the isse:

    1. Do any of you use the Phone Link application for syncing with your mobile phone?
    2. Among those, who use the Phone Link application, has anyone enabled inter-device copy/paste feature?

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