OUTBOUND SUBSCRIPTION

Anonymous
2020-05-14T21:50:36+00:00

$105.00 was taken from my bank account and was listed as "Outbound Subscription" from Microsoft.

I DO NOT KNOW WHAT THIS IS.

I tried a free fax named "IFAX" and was set up to pay a monthly charge.  I cancelled it because it no longer works.

I searched for a phone number for Microsoft to question this but I don't see any number listed.

Meanwhile, I will dispute this charge with my bank, in hope that I will receive this money back.

This is not the best time to be ripped off, really need my money back.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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  1. Anonymous
    2020-07-04T13:22:50+00:00

    I feel the same. Its not really about the money ($99.99) but rather the dishonesty of this terrible company. It never happened to me before! I called microsoft and they couldnt find the charge since i went thru the ifax app website. I did file a complain with them about ifax business practices but it wont get me my money back. Also i disputed the charge with Paypal and it got rejected. Both Microsoft and Paypal allow this fraudulent company to be on their platforms and they fail protect us the small most loyal customers! Disappointing and frustrating! Not sure what to do next but im running out of ideas!

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  2. Anonymous
    2020-07-04T18:13:44+00:00

    Did the same with PayPal - and same outcome.  I'll be sure to post an update if I have any luck!

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  3. Anonymous
    2020-07-31T23:19:50+00:00

    My money, too, was stolen by this Microsoft-supported iFax.  Would anyone be interested in forming a group to bring a class action against Microsoft and iFax for this fraud?

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  4. Anonymous
    2020-07-31T23:42:19+00:00

    I got one reply to call a number of Microsoft. When I did, the lady went on my screen remotely  and - no idea why, she went onto my amazon account, sent to my own account 2 x 25.00 gift cards.... and after 15 minutes, she said she needs to have a level 5 expert call me again to fix it, but before, she tried to sell me a 50.00$ fix another problem (that I don't have). Well, this is classy.

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  5. Anonymous
    2020-08-11T11:55:51+00:00

    omg I am so frustrated - been trying to cancel/refund since July 30 -well within my 7 day free trial.  I've been unable to find a way to actually talk to Microsoft - iFax keeps telling me I need to talk to Microsoft.  I haven't yet disputed the paypal charge, but that is next and then my state's AG office after that.  so frustrating!

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