OUTBOUND SUBSCRIPTION

Anonymous
2020-05-14T21:50:36+00:00

$105.00 was taken from my bank account and was listed as "Outbound Subscription" from Microsoft.

I DO NOT KNOW WHAT THIS IS.

I tried a free fax named "IFAX" and was set up to pay a monthly charge.  I cancelled it because it no longer works.

I searched for a phone number for Microsoft to question this but I don't see any number listed.

Meanwhile, I will dispute this charge with my bank, in hope that I will receive this money back.

This is not the best time to be ripped off, really need my money back.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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  1. Anonymous
    2020-05-15T04:25:26+00:00

    Hello AndeeG1,

    We do understand your situation and would like to help you. Regarding your concern , could you please kindly let us know which kind of IFAX was set up by you? Further based on our understanding, we had send some information via the Private Message, kindly check it.

    Thanks and regards,

    Ankita Vaidya

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  2. Anonymous
    2020-06-03T15:11:44+00:00

    I am having a similar issue after signing up for a free trial period for what I THOUGHT was Microsoft iFax (a Microsoft product?), but apparently there is another company with the name iFax in Australia in the Microsoft Store that wound up creating an account for me and that I acually used. 

    Anyway, my Paypal was charged $24.99 for "MICROSOFT*OUTBOUND SUBSCR" that I believe must be tied to this event, either from Microsoft or from a 3rd party company. I'm not getting good information from support at the company that actually seems to have sent my fax.

    1. What is the support contact at microsoft for a charge to my Paypal Mastercard with this name
    2. I'm now having trouble finding an actual Microsoft iFax product. Does one exist, and what is link, and how should I be able to manage the account (for cancelling, etc).

    Thank you.

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  3. Anonymous
    2020-06-06T00:06:29+00:00

    I have the same issue. I was charged 99.99 for this service and it was canceled yet I was still charged. How can I go about getting a refund?

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    4 people found this answer helpful.
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  4. Anonymous
    2020-06-11T10:59:02+00:00

    I also am in the same situation and unable to cancel or get a refund.

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  5. Anonymous
    2020-06-15T21:20:59+00:00

    Hello:

    I have the same issue.  I was charged $24.99. 

    MICROSOFT*OUTB' on account xxxxxx - 06/15/2020 - ($24.99). 

    Please explain what happened after I cancelled?

    Thank you

    Enrique Sanchez

    RESOLVED

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