OUTBOUND SUBSCRIPTION

Anonymous
2020-05-14T21:50:36+00:00

$105.00 was taken from my bank account and was listed as "Outbound Subscription" from Microsoft.

I DO NOT KNOW WHAT THIS IS.

I tried a free fax named "IFAX" and was set up to pay a monthly charge.  I cancelled it because it no longer works.

I searched for a phone number for Microsoft to question this but I don't see any number listed.

Meanwhile, I will dispute this charge with my bank, in hope that I will receive this money back.

This is not the best time to be ripped off, really need my money back.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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  1. Anonymous
    2020-06-06T00:06:29+00:00

    I have the same issue. I was charged 99.99 for this service and it was canceled yet I was still charged. How can I go about getting a refund?

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  2. Anonymous
    2020-07-04T07:30:50+00:00

    I solved it myself on some page on Microsoft.com where subscriptions are mentioned.  I cancelled my subscription.

    So frustrating when things are like scavenger hunts in order to find a solution

    :(

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  3. Anonymous
    2020-06-26T08:39:40+00:00

    Hello AndeeG1,

    We have received your update via private message and its realted to iFax app. Since we are form Microsoft 365 for Business Online team and you have concern with iFax. iFax is different from Microsoft 365 for Business subscription. So we recommend you to kindly contact Microsoft Store Sales and Customer Support for target assistance. Based on your country, you can find the contact number from Contact Microsoft Store Support , please check it.

    Many thanks for kind undesrtanidng and co-operation.

    Thanks and regards,

    Ankita Vaidya

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  4. Anonymous
    2020-06-24T18:34:58+00:00

    Ankita:  I have this same problem.  I can't find anyway to cancel the subscription.  I have disputed the latest charge with my credit card company.

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  5. Anonymous
    2020-06-11T10:59:02+00:00

    I also am in the same situation and unable to cancel or get a refund.

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