How do I turn off the end of support banner in office 2010 permanently? (Office 2010, Windows)

Anonymous
2020-07-17T12:35:10+00:00

Hi, 

I have a home and student edition of office 2010 that I am perfectly comfortable with. Every time I open the office suite (Word, Excel, Powerpoint), MS helpfully points out that support is ending and that I should upgrade to a newer version. Screenshot attached. 

I would like an exit from this persistent nagging and quasi privacy nightmare. Some regedit skills are in place and I can follow instructions when clearly given, even if they are complex in nature. 

Thanks 

Karthic 

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Anonymous
    2020-08-07T00:07:03+00:00

    The solution to the problem should be a registry hack. That is how Windows normally handles this sort of thing. The trick is finding the specific registry key, and value required. And MS can be switching up the key as people turn off the current one (thank you Windows "telemetry" (aka Spyware).

    I tried the two registry edits above. Each worked for one or two days.

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  2. Anonymous
    2020-08-06T22:53:32+00:00

    I don't have 15.0. I have 14.0 and there was no ClickToRun or UpgradeAdvertised. I'll do a search for both.

    I used RegSeeker and couldn't find either string. I'm on Windows 10 Home version 1909. The Office version I have is Home and Student 2010.

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  3. Anonymous
    2020-08-06T17:39:10+00:00

    Actually, this time I didn't think the comment was aimed at me, it was a general suggestion.  Most of us are unpaid volunteers. If someone peeves us, we just ignore them from there on.

    .

    On the other hand, I am one of "those" people. Sometimes I do ask questions. Sometimes I do provide links I think may help.

    .

    Trouble shooting is an exercise in pattern matching. If you recognize the symptoms described, the "pattern", you may be able suggest a specific fix.  Sometimes, even if you recognize the problem, there is more than one possible fix.  And sometimes, if you only vaguely recognize the problem.  If we were sitting at the problem computer we would go through various trouble shooting steps to try to identify the problem. Since we can't do "hands on", we have to ask questions.

    .

    The solution to the problem should be a registry hack. That is how Windows normally handles this sort of thing. The trick is finding the specific registry key, and value required. And MS can be switching up the key as people turn off the current one (thank you Windows "telemetry" (aka Spyware).

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  4. Anonymous
    2020-08-06T12:30:52+00:00

    "Hint: Sniping at the free support …" well said, and it wasn't directed at you. Those who have been with this forum for any length of time know there are some MVPs (not all, but a "certain type") who love to ask a bunch of questions instead of solving the problem and then give you a dozen links to articles that are of no help and leave you more frustrated than you were with the original problem! That said, I've reconciled myself to putting up with this intrusive message but am curious from a technical point of view how it can be done away with. I'll try tinkering with the d-word key when I get home.

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  5. Anonymous
    2020-08-06T03:26:01+00:00

      Someone please give us an answer that works instead of asking a zillion questions that is typical of this forum.

    Hint: Sniping at the free support we are providing is no way to get help. 

    .

    I tried the registry key mentioned earlier, it appeared to work, until it didn't any more ...

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