How do I turn off the end of support banner in office 2010 permanently? (Office 2010, Windows)

Anonymous
2020-07-17T12:35:10+00:00

Hi, 

I have a home and student edition of office 2010 that I am perfectly comfortable with. Every time I open the office suite (Word, Excel, Powerpoint), MS helpfully points out that support is ending and that I should upgrade to a newer version. Screenshot attached. 

I would like an exit from this persistent nagging and quasi privacy nightmare. Some regedit skills are in place and I can follow instructions when clearly given, even if they are complex in nature. 

Thanks 

Karthic 

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Anonymous
    2020-09-22T21:18:02+00:00

    .... I'm not sure why it would revert to a 6. It still shows zero for me. But this scenario applies only to downloaded files.

    Same for me but how did you figure out that this scenario applies to downloaded files?  Just curious.

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  2. Anonymous
    2020-09-22T20:37:02+00:00

    The full path to MessageScenario is: 

    Computer\HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\14.0\Common\TargetedMessagingService\0:en-US:BizBar\Message\Body

    also found in "1:en" and "3:en"

    I'm not sure why it would revert to a 6. It still shows zero for me. But this scenario applies only to downloaded files.

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  3. Anonymous
    2020-09-22T13:47:36+00:00

    Change MessageScenario, within the Body, from value 6 to value 0 message goes away.

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  4. Anonymous
    2020-09-19T19:46:04+00:00

    You are right, those keys appear in HKEY_USERS too. However, I only changed HKCU and the HKEY_USERS changed automatically.  HKCU is just a link, the same info is available in both. As to your other questions, perhaps someone else can answer as I'm no expert either.

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  5. Anonymous
    2020-09-19T18:22:59+00:00

    I found the TargetedMessagingService on both HK_CU and HKEY_USERS.  I did the edits on HKEY_USERS and it also edits the entries on HKCU automatically.  Can you tell me the difference between HKCU and HKU?  Why do I have both?  I am not an expert on RegEdit (to say the least).  TIA

    I edited the entries (on HKU) as you suggested, 2025 and 0, for both Word and Excel.  I did not edit PP as I rarely use it.  FWIW the entry under 3:en (for PP) originally showed a 2017 date, likely the last time I used PP, so it fetched that from somewhere in the registry.  I then opened PP, got the banner, and the "Time to Next Call" changed to 2020-9-21 (I did this yesterday, 9-18) so it reset the next call to 3 days from the last time I opened PP.  When Microsoft first started the obnoxious banner it appeared every few weeks as I recall and now it is every 3 days.  Would not surprise me if after October 13 it is everyday.

    I wonder where in the registry they set the 3 days?  Under "Header" there is an entry named "CallDelta" but I cannot tell what the current data entry means.  Can you or others (007) tell me?  Is that how they set the days?

    Edit: Sorry, more confusion.  I edited the Next Call on Header for 03:en (i.e. PP) to yesterday, 2020-9-18T03:38:??Z and then opened PP again.  Got the banner as expected but now the registry shows the Next Call at 2020-9-21T18:07:36Z so it did not reset by 3 days, just a little over 2 days (it is 9/19 13:13 here) so I wonder where and how they reset the Next Call.

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