Microsoft teams application will no longer login.

Anonymous
2020-04-14T20:25:42+00:00

I currently am working remotely and we use teams to communicate within our office.  Teams has given intermittent troubles.  It will not allow me to login sometimes.  When this happens I have to uninstall and reinstall the application, now that won't work at all.  I like to run the teams app on my local computer while using work vpn.  Currently using the web app to work.  Even an uninstall and reinstall will not work.  Please help. 

Error code - caa70004

There's a more permanent way to sign in to Microsoft Teams. If you're having trouble completing the process, talk to your IT admin

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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  1. Anonymous
    2021-09-16T12:26:30+00:00

    What worked for me:

    I had to disconnect my work account from my device. Go to Settings > Accounts, then click Access work or school. I clicked my work account and clicked Disconnect. Then I tried signing in to Teams but this time I chose Sign in to this app only.

    I tried rebooting and Teams stayed logged in.

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  2. Anonymous
    2021-09-16T09:15:13+00:00

    Hi Filmonl,

    Given this situation, we’d give you some suggestions below and hope that will help you:

    1. Type Credential Manager in Windows search box and open it.
    2. Open Windows Credentials tab remove all the credentials named msteams_adalsso/adal_context
          Note: Please back up first before you delete them.
    3. Sign out Teams desktop client and exit Teams completely. Go to %appdata%\Microsoft\teams\Cache and delete all the files. Then go to %appdata%\Microsoft\teams\Application Cache\Cache, delete all the files. Re-open Teams to see if you can sign in successfully.

    Meanwhile, I'd like to confirm the application's version number as well. What account do you use to log into the Teams application?

    Best Regards,

    Cliff

    error

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  3. Anonymous
    2021-09-08T03:45:26+00:00

    plz resolve teams not working

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  4. Anonymous
    2021-09-08T03:44:52+00:00

    I currently am working remotely and we use teams to communicate within our office.  Teams has given intermittent troubles.  It will not allow me to login sometimes.  When this happens I have to uninstall and reinstall the application, now that won't work at all.  I like to run the teams app on my local computer while using work vpn.  Currently using the web app to work.  Even an uninstall and reinstall will not work.  Please help. 

    Error code - caa70004There's a more permanent way to sign in to Microsoft Teams. If you're having trouble completing the process, talk to your IT admin

    i have must no login admin password error

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  5. Anonymous
    2021-08-30T10:14:03+00:00

    lol

    yep i also think so

    btw i tried all the steps sti

    ll not working

    I got it to work again! Disabled modern authentification, saved and restarted, then Enabled it again, saved and exited. Works like a charm. And I tried all the other steps before. Should have tried the easiest first...

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