Microsoft teams application will no longer login.

Anonymous
2020-04-14T20:25:42+00:00

I currently am working remotely and we use teams to communicate within our office.  Teams has given intermittent troubles.  It will not allow me to login sometimes.  When this happens I have to uninstall and reinstall the application, now that won't work at all.  I like to run the teams app on my local computer while using work vpn.  Currently using the web app to work.  Even an uninstall and reinstall will not work.  Please help. 

Error code - caa70004

There's a more permanent way to sign in to Microsoft Teams. If you're having trouble completing the process, talk to your IT admin

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

58 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2020-04-16T08:39:09+00:00

    Hi Filmonl,

    We appreciate your efforts and patience.

    As this issue happens again and you already tried to reinstall Teams, we assume it’s related to your account.

    You can contact IT admin of your organization, let admin to disable your Teams license in Office 365 admin center and enable again to check the result. (For  your reference: Manage user access to Microsoft Teams) Moreover, we suggest let admin check whether is related to multi-factor authentication in your organization. 

    We really want to help you resolve this issue and we thanks for your cooperation.

    Best Regards,

    Ivy

    Was this answer helpful?

    0 comments
  2. Anonymous
    2020-04-15T22:58:37+00:00

    Ok not working again.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments
  3. Anonymous
    2020-04-15T22:10:39+00:00

    That is hilarious first of all.  But that worked, I don't know why but it did! :)

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments
  4. Anonymous
    2020-04-15T09:55:31+00:00

    Hi Filmonl,

    We suggest you try to do the same steps to try to sign in.

    1. Click the Maximize "Square" button to make this full screen when you see this screen:

    1. After making this window Full screen click on "Singing out" again and this time it will actually work.
    2. Enter your account and password in dialogue box to check the result.

    You can feel free to share the outcome with us. Thanks for your cooperation.

    Regards,

    Ivy

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments
  5. Anonymous
    2020-04-15T06:51:53+00:00

    Is there a way to make it take me authenticate.  If I could type in my password it would work.  But it never prompts me.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments